Quote chase
Priya Sharma, property manager at Acme Ltd, asked which repairs had quotes about to expire. Memtro read the open issues' quotes and listed each with contractor, price and expiry date.
Fixflo + Memtro
Which Fixflo repairs are waiting on contractor quotes?
Fixflo connects Memtro to repairs and maintenance for letting agents. It reads issues with status, fault, priority, property, agent, contractor job, prices and quotes. It also finds properties by address or reference with issues and notes, and lists contractors. When asked and granted, it can report a new issue, merge duplicate issues, set an issue's external reference, add or delete a property's note, and add a tenant. With events on, Fixflo tells Memtro when an issue is reported or its status changes, and a job can start on it. Occupiers' and tenants' names, contact details and photos are never read.
In Memtro
What you can do with Fixflo in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Fixflo tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists issues by status or date with title, fault, priority, property, assigned agent and contractor job.
- 02Reads one issue's contractor job with prices, works order and invoice number, and its quotes with expiry dates.
- 03Searches properties by address, postcode or reference with their issues and note, and lists contractors by keyword.
- 04When asked and granted, reports a new issue, which starts Fixflo's repair workflow and may email the occupier and agency.
- 05When asked and granted, merges duplicate issues, sets an issue's external reference, adds or deletes a property note, and adds a tenant Fixflo may email.
- 06With events on, a new issue, a status change or an issue closed in Fixflo can start a job.
Acts when asked
When you ask it to
These tools change something in Fixflo. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Report a new issue (starts Fixflo's repair workflow, which may email the occupier and the agency)
- 02Merge duplicate issues into a new one (closes the originals)
- 03Set an issue's external reference
- 04Add a note to a property
- 05Delete a property's note
- 06Add a tenant (their email becomes their Fixflo login)
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Fixflo for you. Each event can start a job, with the event as its input. Fixflo signs every delivery, and one whose signature does not check out is refused before it is read.
Events and webhooks- 01A new issue was reported
- 02An issue's status changed
- 03An issue was closed
- 04A contractor's job invoice was updated
- 05A property was added
- 06A property was changed
- 07A property was deactivated
In practice
Ask it like you would a colleague
Once Fixflo is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Fixflo + MemtroWhich repairs are waiting on contractor quotes?
What issues are open at 14 Mill Lane?
Which quotes on the boiler issue expire this week?
Which issues were closed since Monday?
Set the external reference on issue 30211 to job PM-4471.
New issue triage
At Northwind, a job starts when a new issue is reported in Fixflo. It reads the issue and the property's other issues, and tells Dan Fletcher, the maintenance lead, when it looks like a duplicate.
Teams
Where it fits
The teams that lean on Fixflo most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Fixflo is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsFixflo with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsFixflo with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsFixflo with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisFixflo with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisFixflo with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisFixflo with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatFixflo with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatFixflo with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatFixflo with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withFixflo address and authentication token
- 1
In Fixflo, open Setup, Integrations and click Add token. Name it Memtro and copy it. The token has the rights of the user who made it.
- 2
In Memtro, open Connections → Fixflo and enter the Fixflo address, such as acme.fixflo.com, and the Authentication token.
- 3
An administrator grants the actions by name, such as reporting issues, to the teams that may use them. Events are turned on from the connection's Events tab.
- 4
Ask which repairs are waiting on contractor quotes.
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Fixflo tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Fixflo?+
Only when you ask, and only what it has been granted: report a new issue (starts Fixflo's repair workflow, which may email the occupier and the agency); merge duplicate issues into a new one (closes the originals); set an issue's external reference; add a note to a property; delete a property's note; add a tenant (their email becomes their Fixflo login). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Fixflo connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Fixflo data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Fixflo?+
Fixflo address and authentication token. In Fixflo, open Setup, Integrations and click Add token. Name it Memtro and copy it. The token has the rights of the user who made it.
Can Fixflo start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Fixflo for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect Fixflo in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.