Checking a customer's training
Maya Okafor, customer success manager at Acme Ltd, asked how far Northwind's new admin had got through the onboarding courses. Memtro read his progress and showed six of ten lessons completed, last active on Tuesday.
Skilljar + Memtro
Who has finished the onboarding course, and who is stuck halfway?
Skilljar connects Memtro to your customer education. It reads training domains, courses and where they are published, learners registered on a domain, enrollments in a course, a learner's progress with lessons completed and completion dates, and groups. When asked, and once an administrator has granted the action by name, it can add a learner to a domain, enroll a learner in a published course, change an enrollment's expiry or end it, add a learner to a group and create a group. Skilljar may email learners depending on the domain's settings. Scores, ratings and purchase details are never returned.
In Memtro
What you can do with Skilljar in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Skilljar tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists training domains with catalog title and access, and courses with description, labels, course time and average rating
- 02Lists the courses published on a domain with the published course id, URL, whether hidden and the registration window
- 03Lists the learners enrolled in a published course with name, email, when enrolled, expiry and whether active
- 04Finds learners on a domain by email or name, and reads a learner's courses with lessons completed out of the total, last activity and completion date
- 05When asked and granted, adds a learner to a domain, creating the user if new, and enrolls a learner in a published course, either of which Skilljar may follow with its own email
- 06When asked and granted, ends, restores or changes the expiry of an enrollment, which changes the learner's access at once, adds a learner to a group and creates a group
Acts when asked
When you ask it to
These tools change something in Skilljar. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Add a learner to a training domain (creates the user if new)
- 02Enroll a learner in a published course
- 03Change an enrollment's expiry, or end or restore it (changes the learner's access)
- 04Add a learner to a group (groups can change what courses they see)
- 05Create a group
In practice
Ask it like you would a colleague
Once Skilljar is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Skilljar + MemtroWho has completed the onboarding course this month?
How far has Priya Sharma got through her courses?
Which courses are published on our partner academy?
Which enrollments in the admin course expire this quarter?
Enroll tom.reilly@northwind.example in the admin course
Enrolling a new admin
Dan Fletcher, education lead at BigCo, asked Memtro to give a customer's new administrator the advanced course. Memtro added her to the training domain and enrolled her in the published course. Skilljar may email her, depending on the domain's settings.
Teams
Where it fits
The teams that lean on Skilljar most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Skilljar is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsSkilljar with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsSkilljar with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsSkilljar with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisSkilljar with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisSkilljar with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisSkilljar with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatSkilljar with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatSkilljar with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatSkilljar with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Runn
Clockodo
Setup
How to connect
Connect withAPI key and optional default training domain
- 1
In the Skilljar dashboard, as an admin, open Organization settings → API Credentials → Create a Key. API keys are not available on the Starter package.
- 2
A read-only key can read everything here but not act, and the flag cannot be changed later, so choose before you create it. Copy the key.
- 3
In Memtro, open Connections → Skilljar and paste it into API key. Add a Default training domain if most questions are about one.
- 4
Ask your first question: who has completed the onboarding course this month?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Skilljar tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Skilljar?+
Only when you ask, and only what it has been granted: add a learner to a training domain (creates the user if new); enroll a learner in a published course; change an enrollment's expiry, or end or restore it (changes the learner's access); add a learner to a group (groups can change what courses they see); create a group. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Skilljar connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Skilljar data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Skilljar?+
API key and optional default training domain. In the Skilljar dashboard, as an admin, open Organization settings → API Credentials → Create a Key. API keys are not available on the Starter package.
Connect Skilljar in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.