Tomorrow's dispatch board
Priya Sharma, service coordinator at Acme Ltd, asked which jobs were scheduled for tomorrow. Memtro listed each with its technician, customer, site, priority and scheduled times.
Synchroteam + Memtro
Which jobs are scheduled for tomorrow, and which technician has each one?
Synchroteam tells you where your field teams are going and what they did. You see jobs by status, date, technician, customer or site with schedules, actual times, parts and time entries, plus customers, sites, technicians, timeline notes, tasks and invoices. When asked and granted, Memtro can create, edit, schedule, start, pause, complete, validate, cancel or delete jobs, add or edit customers and sites, add timeline notes and tasks, and message technicians. Worth knowing: the key reads and changes everything in the account, with no scopes. Report values, photos and contact details are not shown.
In Memtro
What you can do with Synchroteam in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Synchroteam tool, reads what it needs, and answers with the source cited.
What it does
- 01See jobs by status, date window, technician, team, customer or site, with scheduled and actual times.
- 02Read one job in full with equipment, technicians, time entries, parts used and who validated it.
- 03List customers, sites and users with their profiles, teams and skilled trades.
- 04Check a record's timeline and tasks, and invoices by status with totals and payment date.
- 05When asked and granted, create, schedule or cancel jobs, and a scheduled job appears on the technician's mobile app.
- 06When asked and granted, add customers and sites, add timeline notes, which can be made customer-facing, create tasks and message technicians in their app.
Acts when asked
When you ask it to
These tools change something in Synchroteam. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Create a job for a customer
- 02Edit a job's description, priority or type
- 03Schedule a job for a technician
- 04Start, pause, confirm or unschedule a job
- 05Complete a job with its actual times
- 06Validate a completed job
- 07Cancel a job
- 08Delete a job (permanent)
- 09Add or edit a customer
- 10Activate or deactivate a customer
- 11Delete a customer
- 12Add or edit a site
- 13Add a note to a customer's, site's, equipment's or job's timeline
- 14Create a task on a customer, site, equipment or job
- 15Send a message to technicians' mobile app
In practice
Ask it like you would a colleague
Once Synchroteam is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Synchroteam + Memtro
Which jobs are scheduled for tomorrow and who has them?
What parts were used on job 1187?
Which invoices are late?
Which jobs did Tom Reilly complete last week?
Send the north team's technicians a message that the depot closes early today.
Rescheduling a boiler service
Dan Fletcher, operations manager at Northwind, asked Memtro to move a boiler service to Thursday morning with Tom Reilly. Memtro rescheduled the job, and it appeared on Tom's mobile app for that slot.
Teams
Where it fits
The teams that lean on Synchroteam most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Synchroteam is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsSynchroteam with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsSynchroteam with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsSynchroteam with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisSynchroteam with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisSynchroteam with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisSynchroteam with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatSynchroteam with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatSynchroteam with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatSynchroteam with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withDomain and Authentication key
- 1
In Synchroteam, go to Configuration, then Authentication Key, and copy the key. It has no scopes.
- 2
In Memtro, open Connections → Synchroteam and enter the Domain, the name before .synchroteam.com, and the Authentication key.
- 3
An administrator grants the actions by name, such as Schedule job or Delete job, to the dispatchers who may use them.
- 4
Ask which jobs are scheduled for tomorrow and who has them.
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Synchroteam tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Synchroteam?+
Only when you ask, and only what it has been granted: create a job for a customer; edit a job's description, priority or type; schedule a job for a technician; start, pause, confirm or unschedule a job; complete a job with its actual times; validate a completed job; cancel a job; delete a job (permanent); add or edit a customer; activate or deactivate a customer; delete a customer; add or edit a site; add a note to a customer's, site's, equipment's or job's timeline; create a task on a customer, site, equipment or job; send a message to technicians' mobile app. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Synchroteam connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Synchroteam data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Synchroteam records into memory as entities.
How do I connect Synchroteam?+
Domain and Authentication key. In Synchroteam, go to Configuration, then Authentication Key, and copy the key. It has no scopes.
Connect Synchroteam in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.