Finding a free slot
Priya Sharma, practice manager at Acme Ltd, asks when Dr Lee can next see someone for a 30-minute consult. Memtro reads Dr Lee's free start times at that location and offers the first three this week.
Cliniko + Memtro
How full is Dr Lee's diary on Thursday, and when is the next free consult?
Memtro reads your Cliniko diary: appointments by practitioner and day, with the appointment type, the patient's name and whether they arrived. It finds free appointment times, and reads practitioners, businesses, appointment types and working hours. Clinical notes and medical alerts are never read. When asked, and once an administrator has granted the action by name, it books, moves, cancels and archives appointments, blocks out practitioner time and records communication memos. Cliniko may email or text the patient about a booking, change or cancellation, by your practice's settings. Cancelling and archiving cannot be undone.
In Memtro
What you can do with Cliniko in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Cliniko tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists appointments over up to 31 days with practitioner, type, the patient's name and whether they arrived, with totals per practitioner.
- 02Finds free appointment start times for one practitioner, location and appointment type over up to 7 days.
- 03Reads practitioners' regular working hours by weekday and location, and lists practitioners with whether each is bookable online.
- 04Lists the practice's locations and appointment types, with minutes, maximum attendees and whether each is telehealth.
- 05When asked and granted, books, moves or cancels an appointment. Cliniko may tell the patient, by the practice's settings, and a cancellation cannot be undone.
- 06When asked and granted, archives an appointment booked in error, blocks out or frees a practitioner's time, and records a communication memo that sends nothing to the patient.
Acts when asked
When you ask it to
These tools change something in Cliniko. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Record a communication memo on a patient's file (it sends nothing)
- 02Book an appointment for a patient with a practitioner (Cliniko may send the patient a confirmation)
- 03Move an appointment, or change its practitioner, type or location (Cliniko may tell the patient)
- 04Cancel an appointment with a reason (Cliniko may tell the patient)
- 05Archive an appointment record
- 06Block out a practitioner's time as unavailable, or remove a block
In practice
Ask it like you would a colleague
Once Cliniko is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Cliniko + MemtroHow full is Dr Lee's diary on Thursday?
When is the next free initial consult with Dr Lee?
Which patients did not arrive yesterday?
Book Sarah Chen in with Dr Lee for a follow-up at 10 on Friday.
Block out Dr Lee's Wednesday afternoon for training.
Booking a follow-up
Tom Reilly, receptionist at Northwind, takes a call from Sarah Chen and asks Memtro to book her a follow-up with Dr Lee on Friday. Memtro checks the free times, books the 10am slot, and the appointment appears in the diary. Cliniko may send Sarah a confirmation, depending on the practice's settings.
Teams
Where it fits
The teams that lean on Cliniko most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Cliniko is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsCliniko with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsCliniko with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsCliniko with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisCliniko with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisCliniko with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisCliniko with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatCliniko with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatCliniko with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatCliniko with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withAPI key and contact email
- 1
In Cliniko, open My Info → Manage API keys and add a key named Memtro. If the option is missing, tick 'Allow yourself to create and use API keys' or ask an administrator.
- 2
Copy the whole key, including the part after the last dash, such as -uk1.
- 3
In Memtro, open Connections → Cliniko, paste it into API key, and give a Contact email Cliniko can reach your practice at.
- 4
Ask: how full is Dr Lee's diary on Thursday?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Cliniko tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Cliniko?+
Only when you ask, and only what it has been granted: record a communication memo on a patient's file (it sends nothing); book an appointment for a patient with a practitioner (Cliniko may send the patient a confirmation); move an appointment, or change its practitioner, type or location (Cliniko may tell the patient); cancel an appointment with a reason (Cliniko may tell the patient); archive an appointment record; block out a practitioner's time as unavailable, or remove a block. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Cliniko connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Cliniko data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Cliniko?+
API key and contact email. In Cliniko, open My Info → Manage API keys and add a key named Memtro. If the option is missing, tick 'Allow yourself to create and use API keys' or ask an administrator.
Connect Cliniko in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.