Memtro vs Microsoft 365 Copilot
AI inside Office and Microsoft Graph, versus one memory across the systems your business runs on, Microsoft or not.
This comparison describes Microsoft 365 Copilot as we understand it at the time of writing from Microsoft's public materials. Products change; check the current details before deciding.
Microsoft 365 Copilot puts AI inside Word, Excel, Outlook, Teams and the rest, grounded in Microsoft Graph — your mail, files, calendar and chats — with the tenant's existing permissions carried through, sold per seat.
Memtro is a layer in front of whatever systems you actually run, Microsoft or not. It connects to Outlook, Teams and SharePoint like anything else, and to the systems that are not Microsoft at all: the CRM, the support desk, the ledger, the warehouse, the issue tracker.
Where they differ
| Memtro | Microsoft 365 Copilot | |
|---|---|---|
| Reach | Any connected system, Microsoft and otherwise, in one answer | Deepest inside Microsoft 365 and Graph |
| Where you use it | Any OpenAI-compatible or MCP client, jobs, your own agents | Inside the Office applications and Teams |
| Models | Your keys, several providers, routed by difficulty | Microsoft's hosted models |
| Memory | An organisation-wide graph of facts with provenance, kept over time | Grounding in tenant content at query time |
| History | Read memory as of any date; corrections supersede | Current state of the tenant |
| Pricing | Per organisation by headcount; model usage billed by your providers | Per seat |
Honestly, where Copilot is stronger
If your company lives in Microsoft 365, Copilot's integration is somewhere no third party can reach: inside the document you are editing, the thread you are reading, the meeting you are in, with tenant permissions already enforced. For drafting and summarising in place, that proximity is the whole product.
When to choose which
Choose Copilot for AI inside the Office applications themselves, especially if nearly everything your company knows is already in Microsoft 365.
Choose Memtro when the questions cross the boundary — when answering is this customer worth escalating means reading the support desk, the CRM and the ledger, none of which are Microsoft products. Many companies run both: Copilot for drafting where the work happens, Memtro for the cross-system questions and the memory that outlives a thread.