Planning tomorrow's clinic
Sarah Chen, practice manager at Northwind Physio, asked who was booked tomorrow. Memtro listed each appointment by calendar with its start time, type and client name.
Acuity Scheduling + Memtro
Who is booked tomorrow, and when is the next free slot?
Acuity Scheduling, also known as Squarespace Scheduling, connects Memtro to your bookings. It reads appointments in a date range with start time, type, calendar and client, appointment types with durations and listed prices, staff and location calendars, and open slots by day or month. Intake forms and notes are never read. When asked, and once an administrator has granted the action by name, it books, reschedules, updates and cancels appointments, blocks off calendar time, and adds or updates clients. Cancelling is permanent. Clients are emailed and texted about a booking, move or cancellation only when you ask for that.
In Memtro
What you can do with Acuity Scheduling in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Acuity Scheduling tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists appointments in a date range, today and the next 7 days by default, with start time, duration, type, calendar and client.
- 02Finds a client's appointments by first name, last name or email, and shows cancelled ones only when asked.
- 03Lists appointment types with duration, listed price, category and the calendars that offer each, and lists calendars with timezone and location.
- 04Finds the free times on a given day, or the days in a month with any free time, for an appointment type.
- 05When asked and granted, books or reschedules an appointment, updates its client details or labels, and blocks off time on a calendar. The client is emailed and texted only if you ask.
- 06When asked and granted, cancels an appointment, which Acuity cannot undo, and adds or updates clients in the client list without contacting them.
Acts when asked
When you ask it to
These tools change something in Acuity Scheduling. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Book an Acuity appointment for a client
- 02Reschedule an Acuity appointment
- 03Update an Acuity appointment's client details, labels or form answers
- 04Cancel an Acuity appointment
- 05Block off time on an Acuity calendar
- 06Add a client to Acuity
- 07Update an Acuity client's details
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Acuity Scheduling for you. Each event can start a job, with the event as its input. Acuity Scheduling signs every delivery, and one whose signature does not check out is refused before it is read.
Events and webhooks- 01Appointment booked
- 02Appointment rescheduled
- 03Appointment canceled
- 04Appointment changed in any way (also fires with booked, rescheduled and canceled)
- 05Package, gift certificate or subscription order completed
In practice
Ask it like you would a colleague
Once Acuity Scheduling is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Acuity Scheduling + MemtroWho is booked tomorrow?
When is the next free slot for an initial assessment?
Which days next month have free time on Sarah's calendar?
What appointments does priya@acme.co.uk have coming up?
Move Tom Baker's Thursday follow-up to Friday at 10 and let him know.
Moving a booking
Tom Reilly, on reception at Northwind Physio, asked Memtro to move James Patel's Thursday assessment to the first free slot on Friday and tell him. Memtro checked Friday's availability, rescheduled the appointment, and Acuity emailed and texted James the new time.
Teams
Where it fits
The teams that lean on Acuity Scheduling most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Acuity Scheduling is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsAcuity Scheduling with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsAcuity Scheduling with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsAcuity Scheduling with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisAcuity Scheduling with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisAcuity Scheduling with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisAcuity Scheduling with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatAcuity Scheduling with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatAcuity Scheduling with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatAcuity Scheduling with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withUser ID and API key
- 1
In Acuity, go to Integrations → API and click View credentials.
- 2
Copy the User ID shown above the API key, then copy the API key. The key has no scopes and can change everything in the account, so Memtro changes something only for actions an administrator has granted.
- 3
In Memtro, open Connections → Acuity Scheduling and paste them into User ID and API key.
- 4
Ask "Who is booked tomorrow?"
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Acuity Scheduling tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Acuity Scheduling?+
Only when you ask, and only what it has been granted: book an Acuity appointment for a client; reschedule an Acuity appointment; update an Acuity appointment's client details, labels or form answers; cancel an Acuity appointment; block off time on an Acuity calendar; add a client to Acuity; update an Acuity client's details. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Acuity Scheduling connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Acuity Scheduling data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Acuity Scheduling?+
User ID and API key. In Acuity, go to Integrations → API and click View credentials.
Can Acuity Scheduling start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Acuity Scheduling for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect Acuity Scheduling in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.