Filling a cancellation
Sarah Chen, practice manager at Acme Physio, asked when Dan Fletcher had a free slot this week. Memtro read his free slots at the main clinic and listed the three openings on Wednesday afternoon.
Nookal + Memtro
Who is booked in at the clinic today, and when is the next free slot?
Nookal runs your clinic's diary, and Memtro reads it so the front desk gets quick answers. It reads appointments by day, location, practitioner or patient id, free appointment slots, practitioners, locations and services. It finds a patient by name to get the id a booking needs. When asked and granted, it can book, change, move or cancel appointments, book class places, create invoices, record payments and delete an invoice. Bookings and cancellations may notify the patient by the practice's settings. Treatment notes, cases, documents and patient contact or health details are never read.
In Memtro
What you can do with Nookal in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Nookal tool, reads what it needs, and answers with the source cited.
What it does
- 01Reads appointments in a date range with service, practitioner, location and whether arrived, did not attend or cancelled.
- 02Finds free appointment slots for a practitioner at a location.
- 03Reads practitioners, locations and services, and finds a patient by name, returning only an id and name.
- 04When asked and granted, books, changes, moves or cancels an appointment, or books a class place. The patient may be notified by the practice's settings.
- 05When asked and granted, creates an invoice the patient then owes, or deletes an invoice permanently.
- 06When asked and granted, records a payment against an invoice. This moves no money, it marks the amount as paid.
Acts when asked
When you ask it to
These tools change something in Nookal. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Book an appointment for a patient with a practitioner (Nookal may send the patient a confirmation or reminder)
- 02Change an appointment's time, practitioner, service, location or status
- 03Move (rebook) an appointment to a new time, or cancel it and book anew
- 04Cancel a patient's appointment
- 05Book a patient into a class
- 06Create an invoice for a patient
- 07Record a payment against an invoice
- 08Delete an invoice
In practice
Ask it like you would a colleague
Once Nookal is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Nookal + MemtroWho is booked in with Maya Okafor today?
When is the next free slot with a physiotherapist at the city clinic?
Which patients did not attend this week?
What services do we offer at the Northwind location, and how long are they?
Book Tom Reilly in for an initial assessment on Thursday at 10am.
Rebooking a patient
Priya Sharma, receptionist at Northwind Health, asked Memtro to move a patient's appointment to Friday. Memtro moved it in Nookal, and the patient was notified as the practice's settings direct.
Teams
Where it fits
The teams that lean on Nookal most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Nookal is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsNookal with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsNookal with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsNookal with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisNookal with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisNookal with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisNookal with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatNookal with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatNookal with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatNookal with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withAPI key
- 1
In Nookal, go to Practice, then Setup, then API Keys, and generate a key. Select the locations Memtro may see, switch Status on and save.
- 2
In Memtro, open Connections → Nookal and paste it into API key. Use a key for Memtro alone, so it can be switched off separately.
- 3
An administrator grants the booking, invoice and payment actions by name only to the reception and practice teams who may use them.
- 4
Ask who is booked in at the clinic today.
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Nookal tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Nookal?+
Only when you ask, and only what it has been granted: book an appointment for a patient with a practitioner (Nookal may send the patient a confirmation or reminder); change an appointment's time, practitioner, service, location or status; move (rebook) an appointment to a new time, or cancel it and book anew; cancel a patient's appointment; book a patient into a class; create an invoice for a patient; record a payment against an invoice; delete an invoice. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Nookal connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Nookal data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Nookal?+
API key. In Nookal, go to Practice, then Setup, then API Keys, and generate a key. Select the locations Memtro may see, switch Status on and save.
Connect Nookal in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.