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Karbon + Memtro

Ask what work is due for a client this month, and who in Karbon owns it.

Connect Karbon with your firm's Application ID and Access Key and Memtro reads client contacts and organisations, work items with client, assignee, status and due and deadline dates, the team, and time entries. Rates and costs are not returned. It reads on demand and there is no hourly sync. When you ask, and once an administrator has granted the action by name, it can add timeline notes, create and update work items, create or rename contacts and organisations, change team membership, and record a manual payment against an invoice. Notes and work items cannot be deleted from Memtro.

In Memtro

What you can do with Karbon in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Karbon tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Work items by assignee email, client, status, work type, title words or start-date range, with due and deadline dates
  2. 02Client contacts and organisations by part of the name, with role, contact type, client owner and manager
  3. 03Time entries by date range, user, client or work item, with minutes and totals, never rates or costs
  4. 04When asked and granted, adds a timeline note that the firm can read and that becomes a to-do when assigned, and creates or updates work items for a client
  5. 05When asked and granted, creates or renames contacts and organisations, without contacting the client, and adds or removes team members
  6. 06When asked and granted, records a payment received against an invoice, a record only that moves no money

Acts when asked

When you ask it to

These tools change something in Karbon. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Add a note to a work item, contact, organisation or client group timeline
  2. 02Create a contact
  3. 03Create a Karbon work item for a client
  4. 04Update a Karbon work item's status, dates, assignee or details
  5. 05Create a Karbon organisation
  6. 06Rename a Karbon contact
  7. 07Rename a Karbon organisation
  8. 08Add team members to a Karbon team
  9. 09Remove a team member from a Karbon team
  10. 10Record a manual payment against a Karbon invoice

Events

When it happens

Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Karbon for you. Each event can start a job, with the event as its input. Karbon signs every delivery, and one whose signature does not check out is refused before it is read.

Events and webhooks
  • 01Contact, organisation or client group changed
  • 02Work item changed
  • 03Note changed
  • 04Invoice changed
  • 05Estimate summary changed
  • 06User changed
  • 07Custom field definition changed
In practice

Ask it like you would a colleague

Once Karbon is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Karbon logoKarbon + Memtro
  • What work is due for Northwind this month, and who is assigned to it?

  • Which tax returns are still in progress for Brightwave Ltd?

  • How many hours did Priya Nair log against Acme last week?

  • Add a note to the BigCo year-end work item saying the bank statements arrived

  • Create a VAT return work item for Globex due on 7 February, assigned to Priya

01

Month-end check

On the first of the month the practice manager asks what work is due for Northwind. Memtro reads the work items and lists three, each with assignee, status and deadline, and points out that the VAT return is still in progress with four days left.

02

Moving the job on

Dan Fletcher asks Memtro to note on the Acme year-end work item that the bank statements have arrived and move it to in progress. Memtro adds the note with Dan as author, which everyone at the firm who can see that timeline reads, and updates the work item's status.

Teams

Where it fits

The teams that lean on Karbon most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Karbon is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Setup

How to connect

Connect withApplication ID and Access Key
  1. 1

    In Karbon open Settings → Connected Apps → API Applications and open your firm's API application. Karbon's API needs a Business or Enterprise plan

  2. 2

    Copy the Application ID, a 36-character id, and the Access Key, the long key that starts eyJ. Putting them in the wrong fields gives a 401

  3. 3

    In Memtro open Connections → Karbon, paste the Application ID and the Access Key into their fields, and connect

  4. 4

    Ask what work is due for your biggest client this month

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Karbon tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Karbon?+

Only when you ask, and only what it has been granted: add a note to a work item, contact, organisation or client group timeline; create a contact; create a Karbon work item for a client; update a Karbon work item's status, dates, assignee or details; create a Karbon organisation; rename a Karbon contact; rename a Karbon organisation; add team members to a Karbon team; remove a team member from a Karbon team; record a manual payment against a Karbon invoice. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Karbon connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Karbon data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Karbon?+

Application ID and Access Key. In Karbon open Settings → Connected Apps → API Applications and open your firm's API application. Karbon's API needs a Business or Enterprise plan.

Can Karbon start a job?+

Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Karbon for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.

Connect Karbon in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time