Staffing a new project
Tom Reilly, delivery director at Acme Ltd, asked who could join a new client project in January. Memtro read the assignments and leave over that month and named three people with free days, with their hours already planned.
Runn + Memtro
Who is free next month, and who is booked on which project?
Runn connects Memtro to your resource planning. It reads people, projects and clients, who is assigned to which project in which role and for how many hours a day, the time actually worked, leave, and project notes and milestones. When asked, and once an administrator has granted the action by name, it can add a project note or time worked, create or delete an assignment, book or delete leave, create a project or client, rename, confirm or archive a project, and add a milestone. Leave reasons are never returned, and notes Memtro adds show as written by API.
In Memtro
What you can do with Runn in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Runn tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists people with work email, team and tags, and projects with client, confirmed or tentative, budget and managers
- 02Lists assignments overlapping a date window with person, project, role, hours a day and whether billable
- 03Reads time worked per day with billable and non-billable hours and totals, over at most 92 days
- 04Lists leave bookings by person and window, a project's notes and milestones, and clients, roles and teams
- 05When asked and granted, adds a project note or time worked, which adds to what is already recorded, assigns a person to a project for a date range, and permanently deletes an assignment
- 06When asked and granted, books or deletes leave, creates a project or client, renames, confirms, archives or unarchives a project, and adds a milestone
Acts when asked
When you ask it to
These tools change something in Runn. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Add a note to a project
- 02Add time worked for a person on a project (adds to what is there)
- 03Assign a person to a project for a date range and hours a day
- 04Delete an assignment (permanent)
- 05Book leave for a person (merges with overlapping leave)
- 06Delete a leave booking (permanent)
- 07Create a project for a client
- 08Rename, confirm or tentative, archive or unarchive a project
- 09Create a client
- 10Add a milestone to a project
In practice
Ask it like you would a colleague
Once Runn is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Runn + MemtroWho has capacity next month?
Who is assigned to the Northwind rebuild, and for how many hours a day?
How many billable hours did the design team log last week?
Who is on leave in the week of 14 December?
Book Maya Okafor on leave from 22 to 24 December
Planning someone on
Priya Sharma, resource manager at Northwind, asked Memtro to put Dan Fletcher on the BigCo rebuild as a developer for four hours a day through February. Memtro created the assignment in Runn for every working day in that range.
Teams
Where it fits
The teams that lean on Runn most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Runn is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsRunn with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsRunn with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsRunn with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisRunn with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisRunn with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisRunn with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatRunn with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatRunn with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatRunn with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Clockodo
Setup
How to connect
Connect withAPI token and optional region
- 1
In Runn, as an admin with Edit Account Settings and Data turned on, open Settings → API → Create API Token.
- 2
Choose Write if Memtro should make changes, otherwise Read, and copy the token, which is shown once.
- 3
In Memtro, open Connections → Runn and paste it into API token. Set Region to us if your API domain is api.us.runn.io.
- 4
Ask your first question: who has capacity next month?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Runn tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Runn?+
Only when you ask, and only what it has been granted: add a note to a project; add time worked for a person on a project (adds to what is there); assign a person to a project for a date range and hours a day; delete an assignment (permanent); book leave for a person (merges with overlapping leave); delete a leave booking (permanent); create a project for a client; rename, confirm or tentative, archive or unarchive a project; create a client; add a milestone to a project. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Runn connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Runn data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Runn records into memory as entities.
How do I connect Runn?+
API token and optional region. In Runn, as an admin with Edit Account Settings and Data turned on, open Settings → API → Create API Token.
Connect Runn in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.