Counting the no-shows
Sarah Chen, sales operations manager at Acme Ltd, asked how many meetings were no-shows this week. Memtro read the week's meetings with status NoShow, named each assigned rep from the users list and counted them per rep.
Chili Piper + Memtro
Who booked with our reps this week, and who did not show up?
Chili Piper connects Memtro to your sales scheduling and routing. It reads meetings in a window of up to a week, with status, guests and the assigned rep, the Distro, Handoff and Concierge routers and which are active, and users and workspaces, so a rep's id gets a name. When asked, and once an administrator has granted the action by name, it can book a meeting, which sends the guest invites at once, cancel one permanently, mark a no-show or attendance, which may update the CRM, set a rep Available or Away, switch Distro routers and invite users.
In Memtro
What you can do with Chili Piper in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Chili Piper tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists meetings in a window of up to 7 days with status (Active, Canceled, NoShow, Completed), time, guests and workspace
- 02Filters meetings by workspace, status, assigned rep, host or a guest's email
- 03Lists Distro routers with activation status and trigger, Handoff routers with their rule counts and Concierge routers with their slug
- 04Lists users and workspaces, with name, email and timezone, and puts a name to an assigned rep's user id
- 05When asked and granted, books a meeting on a host's meeting type, sending calendar invites to the guest at once, cancels a meeting permanently, and marks a meeting a no-show or attended, which may update the CRM and run automations
- 06When asked and granted, sets a rep Available or Away for live routing, switches Distro routers on or off, and invites a user, which takes a seat and emails them only if asked
Acts when asked
When you ask it to
These tools change something in Chili Piper. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Book a meeting for a host on their personal meeting type (sends calendar invites to the guest)
- 02Cancel a meeting (permanent, may email attendees)
- 03Mark a meeting as a no-show (may update the CRM and run workflows)
- 04Mark a meeting as attended (may update the CRM and run workflows)
- 05Set a user Available or Away for live routing
- 06Turn a Distro router on so it routes records
- 07Turn a Distro router off so it stops routing records
- 08Invite a user to Chili Piper (emails them only if asked)
In practice
Ask it like you would a colleague
Once Chili Piper is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Chili Piper + MemtroHow many Chili Piper meetings were no-shows this week?
Which meetings is Dan Fletcher assigned next week?
Which Distro routers are active?
Has jane@bigco.com booked a meeting this week?
Mark my 2pm with Globex as a no-show
A guest who never joined
Tom Reilly, account executive at Northwind, told Memtro his 2pm guest from Globex never joined. Memtro marked the Chili Piper meeting as a no-show, which updated the meeting outcome on the CRM record and set off the no-show follow-up the team had configured.
Teams
Where it fits
The teams that lean on Chili Piper most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Chili Piper is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsChili Piper with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsChili Piper with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsChili Piper with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisChili Piper with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisChili Piper with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisChili Piper with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatChili Piper with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatChili Piper with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatChili Piper with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withAPI key
- 1
In Chili Piper, open Admin Center → API Keys, or Command Center → Integrations → Credentials → API Access Tokens. Creating a key needs an admin.
- 2
Create a key named Memtro with Read and Ping permission on meetings, workspaces, users, routers and meeting types. For actions add only those you want: scheduling-links.schedule, meeting.modify, user.modify, distro.modify, user.invite. Copy it, as it is shown once.
- 3
In Memtro, open Connections → Chili Piper and paste it into API key.
- 4
Ask your first question: how many Chili Piper meetings were no-shows this week?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Chili Piper tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Chili Piper?+
Only when you ask, and only what it has been granted: book a meeting for a host on their personal meeting type (sends calendar invites to the guest); cancel a meeting (permanent, may email attendees); mark a meeting as a no-show (may update the CRM and run workflows); mark a meeting as attended (may update the CRM and run workflows); set a user Available or Away for live routing; turn a Distro router on so it routes records; turn a Distro router off so it stops routing records; invite a user to Chili Piper (emails them only if asked). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Chili Piper connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Chili Piper data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Chili Piper?+
API key. In Chili Piper, open Admin Center → API Keys, or Command Center → Integrations → Credentials → API Access Tokens. Creating a key needs an admin.
Connect Chili Piper in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.