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Workiz + Memtro

Which Workiz jobs are open this week, and who is assigned to them?

Workiz connects Memtro to your field-service management. It reads jobs and leads with status, type, source, schedule, service area, tags, assigned technicians and notes, and your team with roles, skills and service areas. When asked and granted, it can create or update a job or lead, convert a lead to a job, mark a lead lost or reactivate it, assign or unassign a technician, and record a payment against a job. Client contact details and prices are never returned. Writes need the API secret issued with the token, so a connection without it can only read.

In Memtro

What you can do with Workiz in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Workiz tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Jobs from a date until today, open by default, with number, status, type, source, schedule, service area, tags, technicians and notes.
  2. 02One job by its id with status, schedule, team, tags and notes.
  3. 03Leads with status, type, source, schedule, tags, team and notes, and one lead by its id.
  4. 04The team with role, service areas, skills, and whether each person is a field technician and active.
  5. 05When asked and granted, creates or updates a job or lead, converts a lead to a job, or marks a lead lost or reactivates it. New jobs and status changes run the account's own automations.
  6. 06When asked and granted, assigns or unassigns a technician, whom Workiz may notify, and records a payment already received against a job. It charges nobody.

Acts when asked

When you ask it to

These tools change something in Workiz. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Create a job
  2. 02Update a job's status, schedule, type, notes or tags
  3. 03Create a lead
  4. 04Update a lead's status, schedule, type, notes or tags
  5. 05Convert a lead to a job
  6. 06Mark a lead as lost
  7. 07Reactivate a lost lead
  8. 08Assign a team member to a job
  9. 09Unassign a team member from a job
  10. 10Assign a team member to a lead
  11. 11Unassign a team member from a lead
  12. 12Record a payment against a job
In practice

Ask it like you would a colleague

Once Workiz is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Workiz logoWorkiz + Memtro
  • Which open jobs are scheduled this week, and who has them?

  • Which leads came in from Google in the last two weeks?

  • What notes are on job XYZ56X?

  • Which technicians cover the North service area?

  • Mark lead 4471 as lost.

01

Planning tomorrow's jobs

Tom Reilly, operations manager at Northwind, asked which open jobs were scheduled for tomorrow and who had them. Memtro listed them with type, service area, time and assigned technicians, and flagged the ones with nobody assigned. He gave those to the technicians covering that area.

02

Recording a cash payment

Priya Sharma, office manager at Acme Ltd, asked Memtro to record a cash payment a customer had handed a technician, with the amount and date she gave. With the action granted, Memtro recorded it against the job, which changed the job's amount due. Nobody was charged.

Teams

Where it fits

The teams that lean on Workiz most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Workiz is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Setup

How to connect

Connect withAPI token
  1. 1

    Find the account API token Workiz issues for API access, the part of the API address after /api/v1/. If it is not in your Workiz settings, Workiz support can issue it. The auth secret, starting sec_, is issued with it.

  2. 2

    In Memtro, open Connections → Workiz and paste the API token. Add the API secret too if Memtro should make changes, or leave it empty for a read-only connection.

  3. 3

    An administrator grants the job, lead, assignment and payment actions by name to the teams that may use them.

  4. 4

    Ask which open jobs are scheduled this week and who has them.

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Workiz tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Workiz?+

Only when you ask, and only what it has been granted: create a job; update a job's status, schedule, type, notes or tags; create a lead; update a lead's status, schedule, type, notes or tags; convert a lead to a job; mark a lead as lost; reactivate a lost lead; assign a team member to a job; unassign a team member from a job; assign a team member to a lead; unassign a team member from a lead; record a payment against a job. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Workiz connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Workiz data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Workiz?+

API token. Find the account API token Workiz issues for API access, the part of the API address after /api/v1/. If it is not in your Workiz settings, Workiz support can issue it. The auth secret, starting sec_, is issued with it.

Connect Workiz in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

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