The weekend's arrivals
Maya Okafor, guest experience manager at Acme Ltd, asked who was checking in this weekend. Memtro listed the reservations with listing, guest name, number of guests and check-in time, in each listing's time zone.
Guesty + Memtro
Who is checking in this weekend, and at which property?
Guesty connects Memtro to your property management. It reads listings with title, nickname, type, size, city and country, check-in and check-out times and tags, and reservations by status, listing, source, confirmation code, check-in, check-out or booking dates. It reads a guest's name and a reservation's internal comments. When asked, and once an administrator has granted the action by name, it can comment on a reservation, create a task such as a cleaning or maintenance job, or delete a task. Guest contact details are never returned.
In Memtro
What you can do with Guesty in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Guesty tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists listings with title, nickname, property and room type, how many it sleeps, bedrooms, bathrooms, city, country and tags
- 02Shows each listing's time zone and default check-in and check-out times
- 03Searches reservations by status, listing, source, confirmation code, or check-in, check-out or booking dates, with the number of guests
- 04Reads a guest's name and whether they are a returning guest, and a reservation's internal comments with author and replies
- 05When asked and granted, adds an internal comment to a reservation, which the guest does not see and mentioned users may be notified of
- 06When asked and granted, creates a task such as a cleaning or maintenance job on a listing or reservation, whose assignee may be notified, or permanently deletes a task
Acts when asked
When you ask it to
These tools change something in Guesty. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Add an internal comment to a reservation (mentioned users may be notified)
- 02Create a task, such as a cleaning or maintenance job, on a listing or reservation
- 03Delete a task (permanent)
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Guesty for you. Each event can start a job, with the event as its input. Guesty signs every delivery, and one whose signature does not check out is refused before it is read.
Events and webhooks- 01A booking was made
- 02A booking's stay details changed
- 03A booking was made (legacy event)
- 04A booking changed (legacy event)
- 05A guest message arrived
- 06A message was sent to a guest
- 07A task was created
- 08A task was updated
- 09A task was deleted
- 10A listing was added
- 11A listing was updated
- 12A listing was removed
In practice
Ask it like you would a colleague
Once Guesty is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Guesty + MemtroWho is checking in this weekend?
Which reservations at the Harbour View flat came from Airbnb this month?
What are the check-in and check-out times at the Old Mill?
What did the team note on reservation HX7Q2?
Create a cleaning task for the Harbour View flat on Friday
A cleaning after a late checkout
Tom Reilly, operations lead at Northwind, asked Memtro to create a cleaning task for the Old Mill on Sunday afternoon, assigned to Sarah Chen. Memtro created the task in Guesty, which may notify Sarah.
Teams
Where it fits
The teams that lean on Guesty most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Guesty is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsGuesty with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsGuesty with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsGuesty with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisGuesty with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisGuesty with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisGuesty with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatGuesty with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatGuesty with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatGuesty with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withClient ID and Client secret
- 1
In Guesty, open Integrations → Developer tools → OAuth applications and create a new API application for Memtro.
- 2
Copy its Client ID and Client secret. The secret is shown only when the application is made. Give Memtro its own application, as Guesty allows five access tokens a day per application.
- 3
In Memtro, open Connections → Guesty and paste Client ID and Client secret.
- 4
Ask your first question: who is checking in this weekend?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Guesty tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Guesty?+
Only when you ask, and only what it has been granted: add an internal comment to a reservation (mentioned users may be notified); create a task, such as a cleaning or maintenance job, on a listing or reservation; delete a task (permanent). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Guesty connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Guesty data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Guesty?+
Client ID and Client secret. In Guesty, open Integrations → Developer tools → OAuth applications and create a new API application for Memtro.
Can Guesty start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Guesty for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect Guesty in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.