Triage before lunch
The support lead asks which Northwind issues were updated since yesterday. Memtro lists six with tracker, status and assignee, and quotes the newest note on each, flagging one bug that is still unassigned at urgent priority.
Redmine + Memtro
Ask which Redmine issues are open, who has them and what changed.
Connect Redmine with your host name and an API access key and Memtro reads projects, issues with tracker, status, assignee and dates, notes and history, time entries, members, versions and search. Memtro talks to your own server. The hourly sync writes issues that changed into memory. When you ask, and once an administrator has granted them by name, it can create and change issues, add notes and watchers, log time, manage versions and projects, publish news and add members. Redmine emails people under its own settings, and deleting an issue, version or project is permanent.
In Memtro
What you can do with Redmine in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Redmine tool, reads what it needs, and answers with the source cited.
What it does
- 01Projects the key's user can see, with identifier, name and parent, and their members and versions
- 02Issues by project, status, assignee, tracker or updated since, with priority, author and dates
- 03One issue with its notes, relations and field changes, private notes only where the user may see them
- 04Time entries by project, user or date range, and full-text search across issues, wiki and news
- 05When asked and granted, creates and changes issues, adds notes, relations and watchers, logs or corrects time, and publishes news, which Redmine may email to members, watchers and assignees
- 06When asked and granted, creates, archives and changes projects and versions, adds or removes members, and permanently deletes issues, time entries, versions or a whole project
Acts when asked
When you ask it to
These tools change something in Redmine. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Create an issue in a project
- 02Add a note to an issue
- 03Log time on an issue
- 04Change an issue's subject, description, status, priority or assignee
- 05Delete an issue
- 06Delete a time entry
- 07Correct a logged time entry
- 08Relate two issues (blocks, precedes, duplicates and so on)
- 09Remove a relation between issues
- 10Add a watcher to an issue
- 11Remove a watcher from an issue
- 12Create a version
- 13Change a version's name, due date, status or sharing
- 14Delete a version
- 15Create a project
- 16Change a project's name, description or homepage
- 17Archive or unarchive a project
- 18Delete a project and everything in it (permanent)
- 19Publish a news item in a project
- 20Add a member to a project with roles
- 21Remove a member from a project
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Redmine, choosing the same kinds; the tab shows Redmine's own steps. Each event can start a job, with the event as its input. Redmine signs every delivery, and one whose signature does not check out is refused before it is read.
Events and webhooks- 01An issue was created
- 02An issue was updated
- 03An issue was deleted
- 04A time entry was created
- 05A time entry was updated
- 06A time entry was deleted
- 07A news item was created
- 08A news item was updated
- 09A news item was deleted
- 10A version was created
- 11A version was updated
- 12A version was deleted
- 13A wiki page was created
- 14A wiki page was updated
- 15A wiki page was deleted
In practice
Ask it like you would a colleague
Once Redmine is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Redmine + Memtro
Which open bugs in the Support project have no assignee?
What notes were added to issue 8812 this week?
How many hours did Dan Fletcher log in October?
Add a note to issue 8812 that the fix ships on Thursday
Close issue 8790 and assign it back to Priya Nair
A note for the customer
Priya Nair asks Memtro to add a note to the Acme login issue that a patch is on staging, and to add Tom Reyes as a watcher. Memtro adds both as her connection's user, and Redmine emails the watchers and the assignee under its own settings.
Teams
Where it fits
The teams that lean on Redmine most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Redmine is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsRedmine with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsRedmine with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsRedmine with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisRedmine with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisRedmine with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisRedmine with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatRedmine with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatRedmine with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatRedmine with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Beds24
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withHost and API access key
- 1
An administrator ticks Administration → Settings → API → Enable REST web service in Redmine
- 2
Create a dedicated Redmine user for Memtro, a member of only the projects it should see, with roles that allow only the changes you will grant, and copy its key from My account → API access key → Show
- 3
In Connections → Redmine in Memtro type your Host name only, with no https://, path or port, add the sub-path if any, and paste the API access key
- 4
Ask which open issues in the Support project have no assignee
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Redmine tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Redmine?+
Only when you ask, and only what it has been granted: create an issue in a project; add a note to an issue; log time on an issue; change an issue's subject, description, status, priority or assignee; delete an issue; delete a time entry; correct a logged time entry; relate two issues (blocks, precedes, duplicates and so on); remove a relation between issues; add a watcher to an issue; remove a watcher from an issue; create a version; change a version's name, due date, status or sharing; delete a version; create a project; change a project's name, description or homepage; archive or unarchive a project; delete a project and everything in it (permanent); publish a news item in a project; add a member to a project with roles; remove a member from a project. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Redmine connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Redmine data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Redmine records into memory as entities.
How do I connect Redmine?+
Host and API access key. An administrator ticks Administration → Settings → API → Enable REST web service in Redmine.
Can Redmine start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Redmine, choosing the same kinds; the tab shows Redmine's own steps. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect Redmine in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.