Guests waiting on a reply
Sarah Chen, operations manager at Northwind, asked which guests were waiting on a reply. Memtro listed the unread guest messages with their booking, property and when each was sent.
Beds24 + Memtro
Who arrives this weekend, and which guests are still waiting on a reply?
Beds24 shows you your properties and rooms, then bookings by arrival, departure or change date with room, status and channel. Memtro also reads which bookings have unread guest messages, availability, calendar restrictions and prices, and priced offers for a stay. When asked and granted, it can create, change, cancel or delete bookings, and message a guest through the booking's channel. It can also mark messages read and set availability, minimum stays and prices on the calendar. Guest names, contact details and booking prices are never read, and a long life token connects read-only.
In Memtro
What you can do with Beds24 in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Beds24 tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists properties with their rooms, check-in and check-out times, units, maximum guests and minimum stay.
- 02Lists bookings by arrival, departure or change date with room, status, guest numbers and channel, never the guest's name.
- 03Shows unread guest messages, free and taken nights, calendar values with nightly prices, and offers for a stay.
- 04When asked and granted, creates, changes or cancels a booking, which is pushed to the connected channels, or deletes one permanently.
- 05When asked and granted, sends a message to a guest through the booking's channel, which cannot be unsent, or marks a message read.
- 06When asked and granted, sets availability, minimum or maximum stay, a block or a price on the calendar, which is sent to channels.
Acts when asked
When you ask it to
These tools change something in Beds24. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Create a booking (can email the guest a confirmation)
- 02Change a booking's dates, room, guests or status
- 03Cancel a booking (updates the channel it came from)
- 04Delete bookings by id (permanent)
- 05Send a message to a guest through the booking's channel
- 06Mark a guest message as read
- 07Set availability, minimum or maximum stay, a block or a price on the calendar (sent to channels)
In practice
Ask it like you would a colleague
Once Beds24 is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Beds24 + MemtroWhich bookings arrive this weekend?
Which guests are waiting on a reply?
Which nights are free in the garden cottage next month?
What is the minimum stay on the sea view room over Easter?
Block the loft for maintenance from 3 to 5 March.
Closing a room for repairs
Dan Fletcher, owner of a small holiday let business, asked Memtro to close the loft for three nights of repairs. With the action granted, Memtro set a blackout on the calendar for those dates, and Beds24 sent the change to the connected channels.
Teams
Where it fits
The teams that lean on Beds24 most, a question each of them asks, and what they connect beside it.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Beds24 is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Engineering and operationsBeds24 with GitHubIssues, pull requests, code and commits, searchable by anyone who can ask a question.
- Engineering and operationsBeds24 with AWS CloudWatchLogs, metrics and alarms from AWS, answered in plain English with the query that found them.
- Engineering and operationsBeds24 with SentryAsk what is breaking in production and get the stack trace, not a dashboard.
- Documents and wikisBeds24 with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisBeds24 with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisBeds24 with ConfluenceSearch and read wiki pages, and write them when you ask.
- Email, calendar and chatBeds24 with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatBeds24 with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatBeds24 with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Work management
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Clio Manage- Linear
- Jira
- Asana
- monday.com
- Airtable
- Basecamp
- Trello
- ClickUp
- Harvest
- Productboard
- Shortcut
- Todoist
YouTrack- Baserow
Canny- Clockify
- Everhour
Float
Productive
Smartsheet- Teamwork.com
- Toggl Track
Wrike
Financial Cents
Karbon
Scoro
Kanboard
Kimai
Leantime- OpenProject
- Plane
- Redmine
- Vikunja
Acuity Scheduling
Luma
Tito
Fellow
Samsara
ServiceM8
Cliniko
Fleetio
SavvyCal
Chili Piper
Humanitix
Circleback
Aha!
Tempo- RotaCloud
Smoobu
Semble- airfocus
Airmeet
Bookeo
Commusoft- Favro
Fergus
Fixflo- Hostaway
- Hostfully
Housecall Pro- Motion
Nookal
Paymo
ProductPlan
SimplyBook.me- Synchroteam
TimeCamp
Workiz- Zuper
Guesty
Buildium
Skilljar
Runn
Clockodo
Setup
How to connect
Connect withInvite code, or a read-only long life token
- 1
In Beds24, open Settings → Marketplace → API and generate an invite code with the bookings, inventory and properties scopes. Leave out bookings-personal and bookings-financial.
- 2
Open Connections → Beds24 in Memtro and paste the Invite code within 24 hours. For a read-only connection, paste a Long life token instead.
- 3
An administrator grants actions such as cancel a booking or message a guest by name to the teams that may use them.
- 4
Ask which bookings arrive this weekend.
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Beds24 tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Beds24?+
Only when you ask, and only what it has been granted: create a booking (can email the guest a confirmation); change a booking's dates, room, guests or status; cancel a booking (updates the channel it came from); delete bookings by id (permanent); send a message to a guest through the booking's channel; mark a guest message as read; set availability, minimum or maximum stay, a block or a price on the calendar (sent to channels). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Beds24 connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Beds24 data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Beds24?+
Invite code, or a read-only long life token. In Beds24, open Settings → Marketplace → API and generate an invite code with the bookings, inventory and properties scopes. Leave out bookings-personal and bookings-financial.
Connect Beds24 in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.