Orders on hold
Priya Sharma, e-commerce manager at Acme Ltd, asks which Printful orders are on hold. Memtro filters by status and lists each with the recipient's name and country, the items and the Printful cost.
Printful + Memtro
Has that Printful order shipped, and which orders are stuck on hold?
Printful reads your print-on-demand fulfilment: orders with status, Printful cost, retail total, items and shipments with tracking, sync products with their variants, and the stores the token can see. Recipients come back with name, city and country only. When asked, and once an administrator has granted the action by name, it creates draft orders, updates and confirms them, cancels pending orders, and creates, changes or deletes store products and variants. Confirming an order charges the store owner's card and sends goods to print and ship. Cancelling returns the charge and cannot be undone. Deleting a product is permanent.
In Memtro
What you can do with Printful in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Printful tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists orders with status, dates, shipping service, Printful cost and retail total, items and shipments with tracking, filtered by status.
- 02Opens one order by Printful id or by your store's own order id prefixed with @.
- 03Lists sync products with how many variants each has and how many are synced or ignored.
- 04Opens one sync product with its variants: SKU, retail price and currency, size, colour and availability, and lists the stores the token can see.
- 05When asked and granted, creates or updates a draft order, and confirms it for fulfilment, which charges the store owner's card and ships the goods. It cancels a pending order, returning the charge, which cannot be undone.
- 06When asked and granted, creates a store product with variants and print files, changes a variant's price, SKU or files, and permanently deletes a product or variant.
Acts when asked
When you ask it to
These tools change something in Printful. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Create an order as a draft, or submitted for fulfilment (charges the store owner's card) when asked
- 02Update a draft order's recipient, items or shipping
- 03Confirm a draft order for fulfilment, charging the store owner's card
- 04Cancel a pending or draft order, returning any charge
- 05Create a store product with its variants and print files
- 06Change a store product variant's price, SKU, files or ignored flag
- 07Delete a store product with all its variants, permanently
- 08Delete one store product variant, permanently
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Printful for you. Each event can start a job, with the event as its input, and can be remembered where you choose. Printful signs every delivery, and one whose signature does not check out is refused before it is read.
Events and webhooks- 01An order was created
- 02An order was updated
- 03An order failed
- 04An order was canceled
- 05An order was put on hold
- 06An order is on hold awaiting approval of changes
- 07An order was taken off hold
- 08An order was refunded
- 09A shipment was sent
- 10A shipment was delivered
- 11A shipment was returned
- 12A shipment went out of stock or came back in
- 13A shipment was canceled
- 14A shipment was put on hold
- 15A shipment is on hold awaiting approval of changes
- 16A shipment was taken off hold
- 17Catalog prices changed
- 18A mockup task finished
- 19An approval sheet's status changed
In practice
Ask it like you would a colleague
Once Printful is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Printful + MemtroWhich Printful orders are on hold?
Has order 1042 shipped?
What did order @1042 cost us compared with the retail total?
What sizes and colours does the Classic Tee come in?
Cancel order @1051, the customer changed their mind.
A cancelled order
Tom Reilly, customer support at Northwind, asks Memtro to cancel order @1051 before it prints, because the customer changed their mind. Memtro checks it is still pending and cancels it, and Printful returns the charge to the store owner's card.
Teams
Where it fits
The teams that lean on Printful most, a question each of them asks, and what they connect beside it.
- FinanceAsk the ledger questions in plain EnglishFinance lead, Credit control, Management accountant, Founder or CFO“Which invoices over £5k are more than 30 days overdue?”Used alongside Xero, Stripe, Postgres, HubSpot, QuickBooks Online and 10 more.
- LeadershipOne question across the whole companyFounder, Chief executive, Department head, Board member“What happened with our top ten accounts this week, and is anything at risk?”Used alongside HubSpot, Help Scout, Xero, Stripe, Linear and 6 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Printful is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- CRM and salesPrintful with HubSpotContacts, companies, deals and tickets, with the rest of the company's memory attached.
- CRM and salesPrintful with SalesforceAsk your CRM questions in plain English, down to the SOQL.
- CRM and salesPrintful with Twenty CRMObjects, fields and records from the open-source CRM, and records it can create and change when you ask.
- SupportPrintful with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportPrintful with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportPrintful with IntercomCustomer conversations and the people behind them, in your company memory.
- Email, calendar and chatPrintful with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatPrintful with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatPrintful with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Finance and commerce
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
- Xero
- Stripe
- Felloh
- Wise
- Starling Bank
- QuickBooks Online
- Shopify
- WooCommerce
NetSuite- Sage Accounting
Ramp- AWS Cost Explorer
- Dynamics 365 Business Central
- Square
- Brex
FreeAgent- GoCardless
- PayPal
- BigCommerce
- Chargebee
- Companies House
- Dynamics 365 Finance & Operations
- ERPNext
- Exact Online
- Lemon Squeezy
- Odoo
- Paddle
- Zoho Books
Holded- Mercury
Mollie
QuickFile
Recurly- Squarespace Commerce
Airwallex- Invoice Ninja
Maxio- Moneybird
Pennylane
Charity Commission (England and Wales)
Checkout.com
FCA Register- Payhawk
- RevenueCat
Soldo
Spendesk- Firefly III
Lago- Medusa
- Braintree
Recharge- PrestaShop
Katana
Chaser
Unleashed- Ecwid
- SumUp
Orb
Quaderno
Donorbox
Avalara AvaTax
Billy
Cin7 Core
Codat
ComplyAdvantage- e-conomic
- Gumroad
inFlow Inventory- Klarna
- Adobe Commerce (Magento)
Metronome- Moss
MRPeasy
Persona
Precoro
Printify
Rydoo
Saleor
Snipcart
Swell- TeamUp
Veeqo
Zuora
VAT Sense
Paystack- Razorpay
- Shopware
Setup
How to connect
Connect withPrivate token, plus Store ID for account tokens
- 1
At developers.printful.com, open Your tokens → Create. Choose Store access for one store, or Account access for all of them.
- 2
Pick the orders/read and sync_products/read scopes, adding orders or sync_products only for the actions you will grant (confirming an order charges the store owner's card). Choose an expiry date, and copy the token, which is not shown again.
- 3
In Memtro, open Connections → Printful and paste the Private token. Leave Store ID blank unless you made an Account-level token.
- 4
Ask "Which Printful orders are on hold?"
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Printful tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Printful?+
Only when you ask, and only what it has been granted: create an order as a draft, or submitted for fulfilment (charges the store owner's card) when asked; update a draft order's recipient, items or shipping; confirm a draft order for fulfilment, charging the store owner's card; cancel a pending or draft order, returning any charge; create a store product with its variants and print files; change a store product variant's price, SKU, files or ignored flag; delete a store product with all its variants, permanently; delete one store product variant, permanently. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Printful connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Printful data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Printful?+
Private token, plus Store ID for account tokens. At developers.printful.com, open Your tokens → Create. Choose Store access for one store, or Account access for all of them.
Can Printful start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Printful for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect Printful in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.