Klarna + Memtro

What did Klarna pay out last week, and what fees came off it?

Klarna connects Memtro to your merchant payments. It reads payouts with their totals and fees, payout summaries for a period, and settlement transactions by payout or order. It also reads an order by id with its status, amounts, captures and refunds, and the fee for extending a due date. When asked and granted, it can capture, refund or cancel an order, release or extend its authorization, change its amount, references or shipping address, add tracking, extend a due date and resend customer communication. A key reaches only its own region and merchant id.

In Memtro

What you can do with Klarna in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Klarna tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Payouts by date and currency, with sales, returns, fees, commission, holdback and settlement amount.
  2. 02Payout summaries for a period, one row per settlement currency.
  3. 03Settlement transactions for one payout or one order, such as sales, returns, fees and reversals.
  4. 04An order by id with status, fraud status, captured, refunded and remaining amounts, its captures and refunds, and due-date extension fees.
  5. 05When asked and granted, captures, refunds or cancels an order. Klarna bills or refunds the customer and tells them.
  6. 06When asked and granted, releases or extends an authorization, changes an order's amount, references or shipping address, adds tracking, extends a due date for a fee, or resends customer communication.

Acts when asked

When you ask it to

These tools change something in Klarna. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Capture an order (bills the customer)
  2. 02Refund an order (returns money to the customer)
  3. 03Cancel an uncaptured order
  4. 04Release an order's remaining authorization
  5. 05Extend an order's authorization time
  6. 06Change an uncaptured order's amount and lines
  7. 07Update an order's merchant references
  8. 08Update an order's shipping address
  9. 09Add shipping and tracking details to an order or capture
  10. 10Extend a customer's payment due date (charges the merchant a fee)
  11. 11Resend a capture's customer communication
In practice

Ask it like you would a colleague

Once Klarna is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Klarna + Memtro
  • What did Klarna pay out last week?

  • What fees and commission came off this month's payouts?

  • What is the status of order 4f1c-77, and has it been captured?

  • Which transactions make up our latest payout?

  • Refund the returned jacket on order 4f1c-77.

01

Reconciling a payout

Sarah Chen, finance lead at Acme Ltd, asked why last week's Klarna payout was lower than she expected. Memtro read the payout and its settlement transactions and showed the returns and fees that came off it. She matched them to orders without opening the portal.

02

Refund on request

Tom Reilly, customer service manager at Northwind, asked Memtro to refund a returned item on a Klarna order. With the action granted, Memtro refunded that amount. Klarna returned the money to the customer, told them, and deducted it from the merchant's payout.

Teams

Where it fits

The teams that lean on Klarna most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Klarna is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Setup

How to connect

Connect withKlarna API key and region
  1. 1

    In the Klarna Partner Portal, open Settings → Klarna API keys and generate a new key. It is shown once, and Klarna disables keys unused for two months.

  2. 2

    In Memtro, open Connections → Klarna, paste the Klarna API key and choose the Region where the merchant account lives: eu, na or oc.

  3. 3

    An administrator grants the actions by name, such as Refund an order, to the teams that may use them. A klarna_test_ key reaches the playground, a klarna_live_ key the live account.

  4. 4

    Ask "What did Klarna pay out last week?"

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Klarna tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Klarna?+

Only when you ask, and only what it has been granted: capture an order (bills the customer); refund an order (returns money to the customer); cancel an uncaptured order; release an order's remaining authorization; extend an order's authorization time; change an uncaptured order's amount and lines; update an order's merchant references; update an order's shipping address; add shipping and tracking details to an order or capture; extend a customer's payment due date (charges the merchant a fee); resend a capture's customer communication. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Klarna connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Klarna data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Klarna?+

Klarna API key and region. In the Klarna Partner Portal, open Settings → Klarna API keys and generate a new key. It is shown once, and Klarna disables keys unused for two months.

Connect Klarna in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time