PrestaShop + Memtro

Which orders came in yesterday, and what is out of stock in our PrestaShop store?

PrestaShop connects Memtro to your own store through its Webservice API. It reads orders by date, customer, status or reference, with the total paid, payment method and status. One order opens with its product lines, the customer's name and email, and its status history. It finds customers by email or last name, lists products with prices excluding tax, and shows stock levels. Customer records never include addresses, phone numbers or birthdays. When asked and granted, it can change an order's status, record a tracking number, emailing the customer only if asked, and set a product's stock quantity.

In Memtro

What you can do with PrestaShop in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right PrestaShop tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Lists orders newest first with reference, status, payment method, total paid and dates, filtered by a created window, customer id, status or reference.
  2. 02Opens one order with its product lines, the customer's name and email, and the status history in order.
  3. 03Finds customers by email or last name, with company, active state and when they registered.
  4. 04Lists products with reference, price excluding tax, active state and last update, and stock per product and combination, including those at zero.
  5. 05When asked and granted, moves an order to another status such as shipped or cancelled, which can trigger the store's own stock, invoice and credit slip effects, and records a tracking number the customer sees, emailing them only if asked.
  6. 06When asked and granted, sets the stock quantity of a product or combination, which changes what the shop will sell at once.

Acts when asked

When you ask it to

These tools change something in PrestaShop. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Change an order's status (the customer is emailed only if asked)
  2. 02Set the stock quantity of a product or combination
  3. 03Record a carrier tracking number on an order (the customer is emailed only if asked)
In practice

Ask it like you would a colleague

Once PrestaShop is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

PrestaShop + Memtro
  • Which orders came in yesterday?

  • What is out of stock right now?

  • Show the status history of order 1042.

  • Which orders has Priya Sharma placed?

  • Mark order 1042 as shipped with tracking number JD0146 and email the customer.

01

Chasing a late order

Sarah Chen, operations manager at Northwind, asked where order XKBKNABJK had got to. Memtro opened the order and listed its status history, showing payment accepted on Monday and nothing since. She passed the customer's name and email to the warehouse.

02

Marking it shipped

Dan Fletcher, buyer at Acme Ltd, asked Memtro to record the courier's tracking number on order 1042 and mark it shipped. Memtro recorded the number, which the customer sees in their account, moved the order to Shipped, and emailed the customer because Dan asked it to.

Teams

Where it fits

The teams that lean on PrestaShop most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in PrestaShop is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Setup

How to connect

Connect withStore host, optional subfolder and Webservice key
  1. 1

    In the PrestaShop back office, go to Advanced Parameters → Web service, set Enable PrestaShop's webservice to Yes and save.

  2. 2

    Add new webservice key, Generate a key, and tick View (GET) on orders, order_states, order_histories, order_carriers, customers, products and stock_availables. Only for the actions you want Memtro to take, add Add (POST) on order_histories and Modify (PUT) on stock_availables and order_carriers. Save and copy the key.

  3. 3

    In Memtro, open Connections → PrestaShop and enter Store host, Subfolder if the shop sits in one, and Webservice key.

  4. 4

    Ask: which orders came in yesterday?

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The PrestaShop tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in PrestaShop?+

Only when you ask, and only what it has been granted: change an order's status (the customer is emailed only if asked); set the stock quantity of a product or combination; record a carrier tracking number on an order (the customer is emailed only if asked). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a PrestaShop connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my PrestaShop data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect PrestaShop?+

Store host, optional subfolder and Webservice key. In the PrestaShop back office, go to Advanced Parameters → Web service, set Enable PrestaShop's webservice to Yes and save.

Connect PrestaShop in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

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