Vapi + Memtro

How did yesterday's Vapi calls go, and what did they cost?

Vapi connects Memtro to your voice AI agents. It reads calls with status, assistant, duration, how they ended, Vapi's summary and success evaluation, and cost. It reads assistants, campaigns with their progress, and numbers with the assistant that answers each. When asked and granted, it can place or schedule an AI phone call, start an SMS conversation, run campaigns, rename or delete a call, edit an assistant's spoken lines or maximum length, and delete an assistant. Vapi can tell Memtro as a call ends, and a job can start on it. Transcripts, recordings and callers' numbers are never returned.

In Memtro

What you can do with Vapi in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Vapi tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Calls with type, status, assistant, timing, how they ended, Vapi's summary and success evaluation, and cost with totals.
  2. 02One call in full, with its cost broken down into transport, speech-to-text, model, voice and Vapi.
  3. 03Assistants with model, voice, first message and maximum call length, campaigns with per-status counts, and phone numbers with who answers each.
  4. 04When asked and granted, places or schedules an outbound AI call, starts an SMS conversation or launches a campaign. Each rings or texts real people and is billed.
  5. 05When asked and granted, reschedules or cancels a campaign, renames or deletes a call, edits what an assistant says, which callers hear from the next call, and deletes an assistant or a campaign.
  6. 06With events on, a call status change, an end-of-call report or a transferred call in Vapi can start a job.

Acts when asked

When you ask it to

These tools change something in Vapi. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Place or schedule an outbound AI phone call to a number (rings the person; billed per minute)
  2. 02Start an outbound SMS conversation with a number (texts the person; billed)
  3. 03Launch an outbound calling campaign to a list of up to 50 numbers (rings each person; billed)
  4. 04Rename, reschedule or retarget a campaign that has not started
  5. 05Cancel a campaign (scheduled calls are deleted, live calls finish)
  6. 06Delete a campaign
  7. 07Rename a call
  8. 08Delete a call and its data (permanent)
  9. 09Edit an assistant's name, first message, voicemail or end-of-call message, or maximum call length
  10. 10Delete an assistant (permanent)

Events

When it happens

Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Vapi, choosing the same kinds; the tab shows Vapi's own steps. Each event can start a job, with the event as its input. Vapi sends a secret with every delivery, and one without it is refused.

Events and webhooks
  • 01A call's status changed (queued, ringing, in progress, forwarding, ended)
  • 02A call ended and its report is ready
  • 03The assistant stalled during a call
  • 04A call was transferred
In practice

Ask it like you would a colleague

Once Vapi is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Vapi + Memtro
  • How did yesterday's calls end, and what did they cost?

  • Which calls did Vapi evaluate as unsuccessful this week?

  • How far has the renewals campaign got?

  • Which assistant answers the support number?

  • Cancel the renewals campaign.

01

Reviewing a day of calls

Sarah Chen, customer operations lead at Northwind, asked how the booking assistant's calls went yesterday. Memtro listed them with duration, how each ended, Vapi's summary and success evaluation, and the cost totals. She reworded the assistant's first message after reading the unsuccessful ones.

02

A call report starts a job

BigCo set a job to start when Vapi sent an end-of-call report. When one arrived for a call evaluated as unsuccessful, Memtro read the call's summary and cost and posted them for Dan Fletcher, sales manager. He rang the customer back himself that afternoon.

Teams

Where it fits

The teams that lean on Vapi most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Vapi is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Also in Engineering and operations

Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.

Setup

How to connect

Connect withPrivate API key
  1. 1

    In the Vapi dashboard, open API Keys and create or copy a private key, not the public one. The private key can do everything in the organisation.

  2. 2

    In Memtro, open Connections → Vapi and paste the Private API key.

  3. 3

    An administrator grants the call, SMS and campaign actions by name only to the teams that may ring or text people.

  4. 4

    Ask how yesterday's calls ended and what they cost. Events are turned on from the connection's Events tab, and the address is then added in Vapi's Server Configuration.

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Vapi tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Vapi?+

Only when you ask, and only what it has been granted: place or schedule an outbound AI phone call to a number (rings the person; billed per minute); start an outbound SMS conversation with a number (texts the person; billed); launch an outbound calling campaign to a list of up to 50 numbers (rings each person; billed); rename, reschedule or retarget a campaign that has not started; cancel a campaign (scheduled calls are deleted, live calls finish); delete a campaign; rename a call; delete a call and its data (permanent); edit an assistant's name, first message, voicemail or end-of-call message, or maximum call length; delete an assistant (permanent). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Vapi connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Vapi data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Vapi?+

Private API key. In the Vapi dashboard, open API Keys and create or copy a private key, not the public one. The private key can do everything in the organisation.

Can Vapi start a job?+

Yes. Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Vapi, choosing the same kinds; the tab shows Vapi's own steps. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.

Connect Vapi in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

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