What is alerting
An on-call engineer asks what is alerting. Memtro lists the entities at CRITICAL or WARNING with their severity, the open issues by priority, and the apdex and error rate on the application involved.
New Relic + Memtro
NRQL, alert issues and entity health from New Relic, answered in plain English.
Connect New Relic with a User API key and your account id, and Memtro can run any NRQL query, find applications, hosts, browser apps and monitors with their reporting state and alert severity, read one entity's golden metrics, and list open alert issues and the policies behind them. The hourly sync writes each newly opened issue into memory as an event. When asked, and once an administrator has granted each action by name, it can close an open alert issue, which may also resolve the incident in paging tools, and record a deployment marker on an entity.
In Memtro
What you can do with New Relic in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right New Relic tool, reads what it needs, and answers with the source cited.
What it does
- 01Any NRQL query, with FACET totals and the time window it covered, up to 500 rows
- 02Entity search across APM applications, hosts, browser and mobile apps, monitors and dashboards, by name, type or domain
- 03Which entities are alerting right now, with severity, and one entity's golden metrics: apdex, error rate, response time, throughput, CPU
- 04Open alert issues by priority and state, up to 30 days back, plus the account's alert policies
- 05Hourly sync writes each newly opened alert issue into memory as an event with its entities
- 06When asked and granted, closes an open alert issue, which stops its notifications and may resolve the incident in PagerDuty or Opsgenie, and records a deployment marker with version and changelog on an entity
Acts when asked
When you ask it to
These tools change something in New Relic. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Close (resolve) an open alert issue
- 02Record a deployment marker (version, changelog, commit) on one entity
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in New Relic, choosing the same kinds; the tab shows New Relic's own steps. Each event can start a job, with the event as its input. New Relic sends a secret with every delivery, and one without it is refused.
Events and webhooks- 01An alert issue was created
- 02An alert issue became active (opened)
- 03An alert issue closed
In practice
Ask it like you would a colleague
Once New Relic is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
New Relic + Memtro
What is alerting right now, and how severe is it?
What was the error rate on the checkout-api application in the last hour?
Run SELECT average(duration) FROM Transaction WHERE appName = 'web' TIMESERIES 5 minutes SINCE 1 day ago
Which critical issues opened over the weekend, and are they closed?
Record a deployment of version 4.12.0 on checkout-api with the changelog from this release
Closing out the incident
After a fix ships, Sam Okafor asks Memtro to record the deploy on checkout-api and close the error-rate issue. Memtro adds a deployment marker with the version and commit to the entity's charts, then closes the issue, so New Relic stops notifying and PagerDuty resolves its incident too.
Teams
Where it fits
The teams that lean on New Relic most, a question each of them asks, and what they connect beside it.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- Agent buildersMemory and tools for the agents you buildSolo builder, Platform team, Automation engineer, Whoever signs it off“Search memtro for what we know about Acme before drafting the proposal”Used alongside GitHub, Linear and Slack.
Better together
Works with
A record in New Relic is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Work managementNew Relic with JiraJQL search, issue details and projects from Jira Cloud.
- Work managementNew Relic with Clio ManageAsk the matter: its client, its fee earner, the time on it and what is still unbilled.
- Work managementNew Relic with LinearIssues, projects and teams, synced hourly into memory.
- SupportNew Relic with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportNew Relic with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportNew Relic with IntercomCustomer conversations and the people behind them, in your company memory.
- Documents and wikisNew Relic with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisNew Relic with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisNew Relic with ConfluenceSearch and read wiki pages, and write them when you ask.
Also in Engineering and operations
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
- GitHub
- AWS CloudWatch
- Sentry
- ServiceNow
- Okta
- Twilio
- AWS CloudTrail
- GitLab
- Bitbucket
- Vercel
- PagerDuty
- Datadog
- Grafana
- incident.io
- Azure DevOps
- CircleCI
- Cloudflare
- LaunchDarkly
- Rollbar
- Snyk
- Better Stack
- Buildkite
- DigitalOcean
- Heroku
- Netlify
- SonarQube Cloud
- Statuspage
UptimeRobot- Axiom
- BugSnag
- Checkly
- Hetzner Cloud
Honeycomb- Pingdom
- Render
- Statsig
- Sumo Logic
- Supabase
- HCP Terraform
- Vultr
- Airbrake
- Codecov
Cronitor- Dynatrace
FireHydrant- Fly.io
- Honeybadger
- Akamai Linode
- Octopus Deploy
- Pulumi
- Rootly
- Semgrep
- Splunk
StatusCake- Tailscale
- Argo CD
- authentik
- Coolify
- Gitea
GlitchTip
GLPI- Jenkins
Langfuse
LibreNMS- n8n
NetBox- Portainer
- Prefect
Snipe-IT
Woodpecker CI
Zabbix
LangSmith
Helicone- OpenAI (usage and cost)
- Anthropic (usage and cost)
- Algolia
- Flagsmith
- Unleash
GrowthBook
Drata
Intruder
GitGuardian
Secureframe
ilert- KnowBe4
JumpCloud
ConfigCat- Railway
- Fastly
- Postman
- Make
- Braintrust
- OpenRouter
- ElevenLabs
Split- Scaleway
Aikido Security- AssemblyAI
Astronomer- Bamboo
- Baseten
- Bitrise
- Bitwarden
- BrowserStack
- bunny.net
- Cachet
- Checkmk
- Civo
- Cloudsmith
- Codacy
- Codemagic
Comet Opik- Coralogix
CrowdStrike Falcon- Dagster+
- DeepSource
Detectify- Docker Hub
Domotz- Grafana OnCall
- Harness
- Hugging Face
- Instatus
- Koyeb
- Lambda Cloud
LambdaTest
LangWatch
LlamaCloud
Logz.io
Lunary- Mezmo
NinjaOne- Nomad
Northflank- Oh Dear
- OVHcloud
Portkey- Probely (Snyk API & Web)
PromptLayer- Proxmox VE
PRTG Network Monitor- Qase
Raygun
Retell AI- Retool
Runpod- SecurityScorecard
- Semaphore CI
Shodan- SigNoz
- Socket
Spike.sh
Squadcast- SwaggerHub
- TeamCity
Tenable- Together AI
- Travis CI
UpGuard
Uptime.com
Vanta- Vapi
- Windmill
Zenduty- OpsLevel
Cortex- Auth0
- Clerk
WorkOS
Kandji
Automox
Huntress- HackerOne
SimpleMDM- AppSignal
Healthchecks.io
Rapid7 InsightVM- 1Password Events
- JFrog Artifactory
- Sauce Labs
Zenhub- Deepgram
- Replicate
Setup
How to connect
Connect withUser API key and account id
- 1
In one.newrelic.com open the user menu (bottom left) → API keys → Create a key with key type User. A licence or browser key will not work, and a User key sees and changes only what its user can
- 2
Copy the key when it is shown: it is shown once. Note the numeric account id beside the account name on the same page
- 3
In Memtro open Connections → New Relic, paste the User API key and Account id, set the region to eu if the account lives in the EU data centre, and connect
- 4
Ask what is alerting right now
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The New Relic tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in New Relic?+
Only when you ask, and only what it has been granted: close (resolve) an open alert issue; record a deployment marker (version, changelog, commit) on one entity. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a New Relic connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my New Relic data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed New Relic records into memory as entities.
How do I connect New Relic?+
User API key and account id. In one.newrelic.com open the user menu (bottom left) → API keys → Create a key with key type User. A licence or browser key will not work, and a User key sees and changes only what its user can.
Can New Relic start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in New Relic, choosing the same kinds; the tab shows New Relic's own steps. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect New Relic in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.