Better Stack + Memtro

What went down in Better Stack, why, and who acknowledged and resolved it.

Connect Better Stack with an API token and Memtro reads incidents with what failed, the cause, status and who acknowledged and resolved them and when, and uptime monitors with the URL checked, current status, last check and check frequency. It reads on demand and there is no hourly sync. When you ask, and once an administrator has granted the action by name, it can comment on an incident, open one, acknowledge, resolve or escalate it, or permanently delete it. Opening or escalating an incident pages people by the channels you name, and pages cannot be recalled.

In Memtro

What you can do with Better Stack in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Better Stack tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Incidents newest first, filtered by day range, resolved or acknowledged state, or monitor, with cause and status
  2. 02Who acknowledged and who resolved each incident, and when, so the time to resolve is plain
  3. 03Uptime monitors by URL or name, with type, current status, last check and check frequency, or only those that are not up
  4. 04When asked and granted, adds a markdown comment to an incident, visible to everybody who can see it, with nobody paged
  5. 05When asked and granted, opens an incident or escalates one to a person, team, schedule, policy or the whole organisation, paging them by the channels you name
  6. 06When asked and granted, acknowledges or resolves an ongoing incident, or permanently deletes one

Acts when asked

When you ask it to

These tools change something in Better Stack. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Add a comment to an incident
  2. 02Open a new incident, alerting on-call by the channels chosen
  3. 03Acknowledge an ongoing incident, stopping further escalation
  4. 04Resolve an ongoing incident
  5. 05Escalate an ongoing incident to a person, team, schedule, policy or the whole organisation (pages them)
  6. 06Delete an incident (permanent)
In practice

Ask it like you would a colleague

Once Better Stack is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Better Stack + Memtro
  • What went down this week, and how long did each incident take to resolve?

  • Is anything ongoing in Better Stack right now?

  • Which monitors are down or paused?

  • Who acknowledged last night's API incident, and what was the cause?

  • Resolve the checkout incident and add a comment that the certificate was renewed at 09:40

01

Weekly incident review

At the Friday review the engineering lead asks what went down this week. Memtro lists Better Stack incidents with the failing monitor, cause, who acknowledged and resolved each and when, so the time to resolve for each outage is on the table.

02

Closing the loop

After fixing a failing checkout monitor, Dan Fletcher asks Memtro to note the cause and resolve the incident. Memtro reads the incident, adds the comment he approved, then resolves it in Better Stack. Nobody is paged by either step.

Teams

Where it fits

The teams that lean on Better Stack most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Better Stack is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Also in Engineering and operations

Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.

Setup

How to connect

Connect withAPI token
  1. 1

    In Better Stack → API tokens, create a global token, or open Team-based tokens, pick the team and create an Incidents API token. Copy it

  2. 2

    In Memtro open Connections → Better Stack, paste the API token and connect

  3. 3

    With a global token, also enter the Team name to keep lists to one team

  4. 4

    Ask what went down this week and how long each incident took to resolve

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Better Stack tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Better Stack?+

Only when you ask, and only what it has been granted: add a comment to an incident; open a new incident, alerting on-call by the channels chosen; acknowledge an ongoing incident, stopping further escalation; resolve an ongoing incident; escalate an ongoing incident to a person, team, schedule, policy or the whole organisation (pages them); delete an incident (permanent). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Better Stack connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Better Stack data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Better Stack?+

API token. In Better Stack → API tokens, create a global token, or open Team-based tokens, pick the team and create an Incidents API token. Copy it.

Connect Better Stack in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time