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JumpCloud + Memtro

Who in JumpCloud is suspended, and who failed to sign in today?

JumpCloud holds your company directory and managed devices. Memtro reads users with name, email, state and department, user groups, managed devices with operating system and last agent check-in, and Directory Insights events: sign-ins and admin changes, with whether each succeeded. When asked, and once an administrator has granted the action by name, it can create, activate, suspend or permanently delete users, restore a locked-out user, change their details, manage group membership, which grants or removes access, and lock, restart, shut down or erase a Linux or Windows device, where an erase destroys everything on it. Password state is never returned.

In Memtro

What you can do with JumpCloud in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right JumpCloud tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Find users by words in their name or email, with state (ACTIVATED, STAGED or SUSPENDED), department and when they were created.
  2. 02List user groups with their descriptions.
  3. 03Find managed devices by name or hostname, with operating system, version, whether each is active and when its agent last checked in.
  4. 04Read Directory Insights events, newest first: SSO, RADIUS, LDAP and device sign-ins, and directory and admin changes, with whether each succeeded.
  5. 05When asked and granted, creates users as staged, changes their details, activates or suspends them, restores a locked-out user, permanently deletes a user, and creates groups or adds and removes members, which grants or takes away the apps and devices bound to them.
  6. 06When asked and granted, locks, restarts or shuts down a Linux or Windows device, losing unsaved work, or erases it, which permanently destroys everything on it.

Acts when asked

When you ask it to

These tools change something in JumpCloud. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Create a JumpCloud user, staged with no access
  2. 02Update a JumpCloud user's name, e-mail, department or job title
  3. 03Activate a staged or suspended JumpCloud user (grants access)
  4. 04Suspend a JumpCloud user (removes access)
  5. 05Unlock a locked-out JumpCloud user
  6. 06Delete a JumpCloud user (permanent)
  7. 07Create a JumpCloud user group
  8. 08Add a user to a JumpCloud user group (grants the group's access)
  9. 09Remove a user from a JumpCloud user group
  10. 10Lock a Linux or Windows device in JumpCloud
  11. 11Restart a Linux or Windows device in JumpCloud
  12. 12Shut down a Linux or Windows device in JumpCloud
  13. 13Erase a Linux or Windows device in JumpCloud (permanent)
In practice

Ask it like you would a colleague

Once JumpCloud is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

JumpCloud logoJumpCloud + Memtro
  • Which JumpCloud users are suspended?

  • Who failed to sign in to Slack today?

  • Which Macs have not checked in to JumpCloud this week?

  • What admin changes were made in JumpCloud in the last 24 hours?

  • Suspend Ben Carter's account, he left today

01

Checking on leavers

Maya Okafor, IT manager at Acme Ltd, asked which leavers still had active JumpCloud accounts. Memtro filtered users by state and named two people in Sales still ACTIVATED, with their department and when each account was created.

02

Closing a leaver's access

Dan Fletcher, security lead at Northwind, asked Memtro to suspend the account of a salesperson who had left that afternoon. Memtro confirmed the user with him, then suspended them in JumpCloud, so they lost sign-in to every app and device it manages. The account and its data were kept.

Teams

Where it fits

The teams that lean on JumpCloud most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in JumpCloud is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Also in Engineering and operations

Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.

Setup

How to connect

Connect withAPI key and optional region
  1. 1

    In the JumpCloud Admin Console, create a dedicated administrator for Memtro with the narrowest role your plan offers: read-only for reading, Help Desk or Manager for the user and device actions.

  2. 2

    Signed in as that administrator, open your name (top right) → API Settings and copy the key. Generating a new one breaks the old.

  3. 3

    In Memtro, open Connections → JumpCloud, paste the key as API key, and set Region to us, eu or in to match your console.

  4. 4

    Ask: which JumpCloud users are suspended?

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The JumpCloud tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in JumpCloud?+

Only when you ask, and only what it has been granted: create a JumpCloud user, staged with no access; update a JumpCloud user's name, e-mail, department or job title; activate a staged or suspended JumpCloud user (grants access); suspend a JumpCloud user (removes access); unlock a locked-out JumpCloud user; delete a JumpCloud user (permanent); create a JumpCloud user group; add a user to a JumpCloud user group (grants the group's access); remove a user from a JumpCloud user group; lock a Linux or Windows device in JumpCloud; restart a Linux or Windows device in JumpCloud; shut down a Linux or Windows device in JumpCloud; erase a Linux or Windows device in JumpCloud (permanent). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a JumpCloud connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my JumpCloud data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect JumpCloud?+

API key and optional region. In the JumpCloud Admin Console, create a dedicated administrator for Memtro with the narrowest role your plan offers: read-only for reading, Help Desk or Manager for the user and device actions.

Connect JumpCloud in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time