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Twilio + Memtro

Ask what happened to your messages and calls

Connect a Twilio account read-only and ask about SMS, WhatsApp and voice traffic: what was sent to a customer, why messages failed, how much a campaign cost and which numbers you own.

What you can do with Twilio in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Twilio tool, reads what it needs, and answers with the source cited.

01

Support escalation

A customer says they never got their verification code. Ask Memtro for messages to their number today: it shows the send time, status undelivered and error 30006 (landline), so the agent asks for a mobile number instead of re-sending.

02

Monthly cost review

Finance asks why the Twilio bill jumped. Memtro pulls September usage by category and flags that outbound SMS segments doubled while call minutes stayed flat.

  • List messages and calls by date range, number or status
  • Open one message with its full body and delivery error
  • Delivery health: failures grouped by Twilio error code with meanings
  • Usage and spend per category, daily or monthly
  • Owned phone numbers with capabilities and webhooks

Ask it like this

Questions people ask once Twilio is connected. In agent mode each one also checks the other systems that know about the same people, companies or identifiers.

  • ›Which SMS to +44 7700 900123 failed last week and why?
  • ›How many messages did we send in September and what did they cost?
  • ›Show me the calls over 10 minutes yesterday
  • ›What share of outbound messages were undelivered this month, by error code?
  • ›Which of our numbers can receive MMS?

Where it fits

Teams that get the most from Twilio in Memtro, with the rest of their stack attached.

Better together

A record in Twilio is rarely the whole story. Connect the systems that hold the rest and the agent cross-references them by default, then remembers what it learned so the next question starts further along.

Also in Engineering and operations

Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.

How to connect

  1. 01In the Twilio Console copy the Account SID from Account Info
  2. 02Create a Standard API key under Account → API keys & tokens (or use the Auth Token)
  3. 03Paste the Account SID plus the key SID and secret into Memtro and save
Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Twilio tools are the same everywhere.

Clients and agents →

Questions

Can Memtro change anything in Twilio?
No. The Twilio connector is read-only: every tool reads, searches or lists. Nothing is created, sent, updated or deleted, and the credentials you give it should be read-only too.
Who can use a Twilio connection?
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Twilio data?
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Twilio?
API key. In the Twilio Console copy the Account SID from Account Info.

Connect Twilio in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.