Overnight outage at BigCo
Priya Sharma, network engineer at BigCo, asked what had gone down overnight. Memtro read the PRTG log and listed the sensors that changed to Down, with their messages.
PRTG Network Monitor + Memtro
Which sensors are down right now, and what changed overnight?
PRTG Network Monitor shows you sensors that are down, warning or unusual, with their message and last value. It reads devices with sensor counts per state, the log of state changes, tickets, and one sensor's channels and historic data. When asked and granted, it can acknowledge an alarm, pause or resume an object, scan a sensor now or run an auto-discovery. It can also rename, tag, prioritise, duplicate or delete an object, send a test notification, and add an object to a report. Device host names and IP addresses are never returned.
In Memtro
What you can do with PRTG Network Monitor in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right PRTG Network Monitor tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists sensors that are down, warning or unusual, with message, last value and how long down.
- 02Reads devices with sensor counts per state, the log of state changes, and tickets.
- 03Reads one sensor's channels and its historic values between two dates.
- 04When asked and granted, acknowledges a Down alarm so its notifications stop repeating, or pauses and resumes monitoring.
- 05When asked and granted, scans a sensor now, runs an auto-discovery, or renames, tags, duplicates or deletes an object.
- 06When asked and granted, sends a test notification, which reaches its real recipients, or adds an object to a report.
Acts when asked
When you ask it to
These tools change something in PRTG Network Monitor. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Acknowledge a Down alarm on a sensor
- 02Pause monitoring of an object (indefinitely or for some minutes)
- 03Resume monitoring of a paused object
- 04Scan a sensor now
- 05Run an auto-discovery on a group or device (may add sensors)
- 06Rename an object
- 07Set an object's priority
- 08Set an object's tags
- 09Duplicate a group, device or sensor
- 10Delete an object and everything under it
- 11Send a test of a notification template to its recipients
- 12Add an object to a report
In practice
Ask it like you would a colleague
Once PRTG Network Monitor is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
PRTG Network Monitor + MemtroWhich sensors are down right now?
Which devices have sensors in warning?
What was the ping time on the core switch yesterday?
What changed state in the last hour?
Which tickets are still open?
Quieting a known alarm
Tom Reilly at Northwind asked Memtro to acknowledge the Down alarm on the backup link while the carrier fixed it. With the action granted, Memtro acknowledged it with his message, so its notifications stopped repeating.
Teams
Where it fits
The teams that lean on PRTG Network Monitor most, a question each of them asks, and what they connect beside it.
- EngineeringKeep decisions from evaporatingEngineer, Tech lead, On call, New joiner“Who owns the billing migration, and what did we decide about retries?”Used alongside GitHub, Linear, Jira, Confluence, Slack and 5 more.
- ProductHear what customers actually ask forProduct manager, Researcher, Designer, Head of product“Which customers asked for SSO this quarter, and what is their combined ARR?”Used alongside Help Scout, HubSpot, Linear, Jira, Slack and 6 more.
- Agent buildersMemory and tools for the agents you buildSolo builder, Platform team, Automation engineer, Whoever signs it off“Search memtro for what we know about Acme before drafting the proposal”Used alongside GitHub, Linear and Slack.
Better together
Works with
A record in PRTG Network Monitor is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Work managementPRTG Network Monitor with JiraJQL search, issue details and projects from Jira Cloud.
- Work managementPRTG Network Monitor with Clio ManageAsk the matter: its client, its fee earner, the time on it and what is still unbilled.
- Work managementPRTG Network Monitor with LinearIssues, projects and teams, synced hourly into memory.
- SupportPRTG Network Monitor with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportPRTG Network Monitor with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportPRTG Network Monitor with IntercomCustomer conversations and the people behind them, in your company memory.
- Documents and wikisPRTG Network Monitor with NotionSearch pages and query databases, and write to them when you ask.
- Documents and wikisPRTG Network Monitor with Google DriveSearch Drive and read Docs, Sheets and Slides as text, and write a Doc when you ask.
- Documents and wikisPRTG Network Monitor with ConfluenceSearch and read wiki pages, and write them when you ask.
Also in Engineering and operations
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
- GitHub
- AWS CloudWatch
- Sentry
- ServiceNow
- Okta
- Twilio
- AWS CloudTrail
- GitLab
- Bitbucket
- Vercel
- PagerDuty
- Datadog
- Grafana
- incident.io
- Azure DevOps
- CircleCI
- Cloudflare
- LaunchDarkly
- New Relic
- Rollbar
- Snyk
- Better Stack
- Buildkite
- DigitalOcean
- Heroku
- Netlify
- SonarQube Cloud
- Statuspage
UptimeRobot- Axiom
- BugSnag
- Checkly
- Hetzner Cloud
Honeycomb- Pingdom
- Render
- Statsig
- Sumo Logic
- Supabase
- HCP Terraform
- Vultr
- Airbrake
- Codecov
Cronitor- Dynatrace
FireHydrant- Fly.io
- Honeybadger
- Akamai Linode
- Octopus Deploy
- Pulumi
- Rootly
- Semgrep
- Splunk
StatusCake- Tailscale
- Argo CD
- authentik
- Coolify
- Gitea
GlitchTip
GLPI- Jenkins
Langfuse
LibreNMS- n8n
NetBox- Portainer
- Prefect
Snipe-IT
Woodpecker CI
Zabbix
LangSmith
Helicone- OpenAI (usage and cost)
- Anthropic (usage and cost)
- Algolia
- Flagsmith
- Unleash
GrowthBook
Drata
Intruder
GitGuardian
Secureframe
ilert- KnowBe4
JumpCloud
ConfigCat- Railway
- Fastly
- Postman
- Make
- Braintrust
- OpenRouter
- ElevenLabs
Split- Scaleway
Aikido Security- AssemblyAI
Astronomer- Bamboo
- Baseten
- Bitrise
- Bitwarden
- BrowserStack
- bunny.net
- Cachet
- Checkmk
- Civo
- Cloudsmith
- Codacy
- Codemagic
Comet Opik- Coralogix
CrowdStrike Falcon- Dagster+
- DeepSource
Detectify- Docker Hub
Domotz- Grafana OnCall
- Harness
- Hugging Face
- Instatus
- Koyeb
- Lambda Cloud
LambdaTest
LangWatch
LlamaCloud
Logz.io
Lunary- Mezmo
NinjaOne- Nomad
Northflank- Oh Dear
- OVHcloud
Portkey- Probely (Snyk API & Web)
PromptLayer- Proxmox VE
- Qase
Raygun
Retell AI- Retool
Runpod- SecurityScorecard
- Semaphore CI
Shodan- SigNoz
- Socket
Spike.sh
Squadcast- SwaggerHub
- TeamCity
Tenable- Together AI
- Travis CI
UpGuard
Uptime.com
Vanta- Vapi
- Windmill
Zenduty- OpsLevel
Cortex- Auth0
- Clerk
WorkOS
Kandji
Automox
Huntress- HackerOne
SimpleMDM- AppSignal
Healthchecks.io
Rapid7 InsightVM- 1Password Events
- JFrog Artifactory
- Sauce Labs
Zenhub- Deepgram
- Replicate
Setup
How to connect
Connect withServer and API key
- 1
In PRTG open Setup, then Account Settings, then API Keys, and add a key of token type Scripting. Pick the access level the actions need. It is shown once.
- 2
In Memtro open Connections → PRTG Network Monitor, fill in Server with the host name only, and paste the API key.
- 3
Set Port only if PRTG is not on 443. An administrator grants the alarm, pause and delete actions by name to the teams that may use them.
- 4
Ask: which sensors are down right now?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The PRTG Network Monitor tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in PRTG Network Monitor?+
Only when you ask, and only what it has been granted: acknowledge a Down alarm on a sensor; pause monitoring of an object (indefinitely or for some minutes); resume monitoring of a paused object; scan a sensor now; run an auto-discovery on a group or device (may add sensors); rename an object; set an object's priority; set an object's tags; duplicate a group, device or sensor; delete an object and everything under it; send a test of a notification template to its recipients; add an object to a report. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a PRTG Network Monitor connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my PRTG Network Monitor data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect PRTG Network Monitor?+
Server and API key. In PRTG open Setup, then Account Settings, then API Keys, and add a key of token type Scripting. Pick the access level the actions need. It is shown once.
Connect PRTG Network Monitor in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.