Front + Memtro

What you can do with Front in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Front tool, reads what it needs, and answers with the source cited.

• Search conversations with Front's own query syntax or simple filters
• Read a thread's messages and internal comments as plain text
• Look up a contact by email or phone with their recent conversations
• List inboxes, teammates and tags
• Response and handle-time analytics for a date range, inbox or teammate
• Hourly sync of new conversations as events

Ask it like this

Questions people ask once Front is connected. In agent mode each one also checks the other systems that know about the same people, companies or identifiers.

• ›What open conversations are waiting on us in the Support inbox?
• ›What did Acme last write to us and who is assigned?
• ›Show me every conversation tagged Billing this week
• ›What was our average first response time last month?

Where it fits

Teams that get the most from Front in Memtro, with the rest of their stack attached.

• SupportAnswer tickets with the whole company behind youSupport teams spend their day switching tabs: the ticket in Help Scout, the customer in the CRM, the order in the warehouse, the invoice in Xero. Memtro reads the ticket and does the switching for them.
• ProductHear what customers actually ask forFeature requests are scattered across tickets, call notes, Slack threads and issues. Memtro reads them where they live, links them to the customers who raised them, and remembers which decision closed each one.
• SalesWalk into every call briefedAccount history, open tickets, invoices, the last email thread and what was decided internally, pulled together from the systems that hold them and remembered for next time.

Questions

Can Memtro change anything in Front?

No. The Front connector is read-only: every tool reads, searches or lists. Nothing is created, sent, updated or deleted, and the credentials you give it should be read-only too.

Who can use a Front connection?

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Front data?

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Front records into memory as entities.

How do I connect Front?

API key. As a Front admin go to Settings → Developers → API tokens.