Topping up in time
Sarah Chen, operations manager at Northwind, asked how much Vonage credit was left. Memtro returned the balance in EUR and said auto-reload was off. She topped up before the weekend reminders went out.
Vonage + Memtro
How much credit is left, and what does a text to this country cost?
Vonage shows how much credit your account has left in EUR, and whether auto-reload is on. It lists the phone numbers you own, with country, type, features and the application each is linked to and your applications. It gives what Vonage charges to send an SMS or make a call to one country, by network. Application keys and webhook addresses are never returned. When asked and granted, it can text a phone number or send a verification code, both spending credit and reaching the person at once, check a code, and release a number for good.
In Memtro
What you can do with Vonage in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Vonage tool, reads what it needs, and answers with the source cited.
What it does
- 01Reports remaining credit in EUR and whether auto-reload is on
- 02Lists owned numbers with country, type and features such as SMS, voice and MMS, and the application each is linked to
- 03Reads applications and the voice, messages and other capabilities each one has
- 04Gives the price of an SMS or a voice call to one country, and the price per mobile network
- 05When asked and granted, sends an SMS to one number, or a verification code by SMS or voice, which reaches the person at once, cannot be recalled and spends account credit, and checks a code they entered
- 06When asked and granted, cancels a phone number the account owns, which stops inbound calls and texts at once and is permanent
Acts when asked
When you ask it to
These tools change something in Vonage. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Send an SMS from the account to one number (spends account credit; the recipient is texted)
- 02Send a verification code by SMS or voice to a number (spends account credit)
- 03Check a verification code a person entered
- 04Cancel (release) a phone number the account owns (permanent; inbound calls and texts stop)
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Vonage, choosing the same kinds; the tab shows Vonage's own steps. Each event can start a job, with the event as its input. Vonage signs every delivery, and one whose signature does not check out is refused before it is read.
Events and webhooks- 01An SMS arrived at a Vonage number
- 02A sent SMS's delivery receipt
In practice
Ask it like you would a colleague
Once Vonage is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Vonage + Memtro
How much Vonage credit is left?
What does an SMS to Germany cost?
Which of our UK numbers support SMS?
Which application is our support line linked to?
Text +44 7700 900123 that the engineer arrives at 2pm
A text to a customer
Dan Fletcher, service manager at Acme Ltd, asked Memtro to text a customer that the engineer would arrive at 2pm. Memtro sent the SMS he approved from the Acme sender id, the customer's phone received it at once, and Vonage returned the price taken from the account's credit.
Teams
Where it fits
The teams that lean on Vonage most, a question each of them asks, and what they connect beside it.
- SupportAnswer tickets with the whole company behind youAgent, Team lead, Escalation owner, Head of support“Which VIP conversations have been waiting more than a day?”Used alongside Help Scout, HubSpot, Postgres, Xero, Stripe and 8 more.
- SalesWalk into every call briefedAccount executive, Account manager, Sales leader, Sales operations“Brief me on BigCo before the 3pm renewal call”Used alongside HubSpot, Help Scout, Xero, Gmail, Google Calendar and 6 more.
- LeadershipOne question across the whole companyFounder, Chief executive, Department head, Board member“What happened with our top ten accounts this week, and is anything at risk?”Used alongside HubSpot, Help Scout, Xero, Stripe, Linear and 6 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in Vonage is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- CRM and salesVonage with HubSpotContacts, companies, deals and tickets, with the rest of the company's memory attached.
- CRM and salesVonage with SalesforceAsk your CRM questions in plain English, down to the SOQL.
- CRM and salesVonage with Twenty CRMObjects, fields and records from the open-source CRM, and records it can create and change when you ask.
- SupportVonage with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportVonage with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportVonage with IntercomCustomer conversations and the people behind them, in your company memory.
- Work managementVonage with JiraJQL search, issue details and projects from Jira Cloud.
- Work managementVonage with Clio ManageAsk the matter: its client, its fee earner, the time on it and what is still unbilled.
- Work managementVonage with LinearIssues, projects and teams, synced hourly into memory.
Also in Email, calendar and chat
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
AgentMail- Gmail
- Google Calendar
- Slack
- Outlook Mail
- Outlook Calendar
- Microsoft Teams
- Granola
Fireflies.ai- Zoom
- Calendly
- Gong
- Cal.com
- Google Meet
- Mattermost
- Postmark
SendGrid
Avoma- Mailgun
Missive
tl;dv
Grain
Fathom Video- Rocket.Chat
- Zulip
- Resend
ClickSend
OneSignal- Courier
Bird- Knock
MeetGeek- Novu
- Plivo
Sinch
Telnyx
Textmagic
SMTP2GO- Mailtrap
MailerSend
Infobip
Setup
How to connect
Connect withAPI key and API secret
- 1
Sign in at dashboard.vonage.com, open your name at top right, then Settings → API settings.
- 2
Copy the 8-character API key at the top, and the API secret shown beside it.
- 3
In Memtro, open Connections → Vonage and paste them into API key and API secret.
- 4
Ask "How much Vonage credit is left?"
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Vonage tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Vonage?+
Only when you ask, and only what it has been granted: send an SMS from the account to one number (spends account credit; the recipient is texted); send a verification code by SMS or voice to a number (spends account credit); check a verification code a person entered; cancel (release) a phone number the account owns (permanent; inbound calls and texts stop). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Vonage connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Vonage data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Vonage?+
API key and API secret. Sign in at dashboard.vonage.com, open your name at top right, then Settings → API settings.
Can Vonage start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Vonage, choosing the same kinds; the tab shows Vonage's own steps. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect Vonage in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.