Bird logo

Bird + Memtro

How many of yesterday's SMS were delivered, and how did our last email broadcast do?

Bird shows you the SMS and email sent and received, with delivery status and cost. Memtro also reads email broadcasts with delivery and engagement counts, delivery statistics, audiences, WhatsApp conversations and contacts found by exact email or phone. When asked and granted, it can send an SMS or email, cancel a scheduled email, and create, send or cancel broadcasts. It can manage contacts and audiences, suppress an address and update WhatsApp conversations. Bird can tell Memtro when an email bounces or an SMS fails, and a job can start. Message text, addresses and numbers are never read back.

In Memtro

What you can do with Bird in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Bird tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Lists SMS and email sent through Bird with status, category, cost, and opens and clicks for email.
  2. 02Reads email broadcasts with audience, recipients, delivered and bounced counts, and delivery figures for a period.
  3. 03Lists audiences and WhatsApp conversations with status, assignee and labels, and finds a contact by exact email or phone.
  4. 04When asked and granted, sends an SMS or an email, which reaches the recipient and costs money, or cancels a scheduled email.
  5. 05When asked and granted, creates a broadcast draft that sends nothing, sends or cancels a broadcast, or manages contacts, audiences and suppressions.
  6. 06With events on, a bounced email, a failed SMS or an inbound WhatsApp message in Bird can start a job.

Acts when asked

When you ask it to

These tools change something in Bird. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Send an SMS to a phone number (costs money, the recipient is texted)
  2. 02Send an email now or at a set time (the recipients are emailed)
  3. 03Cancel a scheduled email before it sends
  4. 04Create an email broadcast as a draft (nothing is sent)
  5. 05Send or schedule a broadcast (everyone in its audience is emailed)
  6. 06Cancel a scheduled or sending broadcast
  7. 07Create a contact
  8. 08Edit a contact
  9. 09Delete a contact (permanent)
  10. 10Add contacts to an audience
  11. 11Remove a contact from an audience
  12. 12Suppress an email address so nothing more is sent to it
  13. 13Assign, label, resolve or mark read a WhatsApp conversation

Events

When it happens

Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Bird for you. Each event can start a job, with the event as its input. Bird signs every delivery, and one whose signature does not check out is refused before it is read.

Events and webhooks
  • 01Email delivered to a recipient
  • 02Email bounced
  • 03Email bounced after delivery
  • 04Email rejected before sending
  • 05Email marked as spam
  • 06Email opened
  • 07Email link clicked
  • 08Recipient unsubscribed
  • 09Inbound email received
  • 10Email scheduled
  • 11Scheduled email canceled
  • 12SMS delivered
  • 13SMS not delivered (temporary)
  • 14SMS failed
  • 15SMS rejected
  • 16SMS expired
  • 17Inbound SMS received
  • 18SMS opt-out recorded
  • 19WhatsApp message delivered
  • 20WhatsApp message read
  • 21WhatsApp message failed
  • 22Inbound WhatsApp message
  • 23Call ended
  • 24Consent granted
  • 25Consent revoked
In practice

Ask it like you would a colleague

Once Bird is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Bird logoBird + Memtro
  • How many SMS were delivered yesterday, and how many failed?

  • How did last Tuesday's product broadcast perform?

  • Which WhatsApp conversations are open and unassigned?

  • Is there a contact with the phone number +447700900123?

  • Assign the open WhatsApp conversation about delivery to Tom Reilly.

01

Delivery after an outage

Maya Okafor, operations lead at Northwind, asked how many verification texts had failed during yesterday's outage. Memtro read the SMS delivery figures for that day and gave the accepted, delivered and failed counts.

02

A bounce starts a job

At Acme Ltd, a job starts when Bird reports that an email bounced. It reads the day's email delivery figures and lists recent emails with their status and bounced counts. Priya Sharma, support lead, sees the summary and decides whether anything needs fixing.

Teams

Where it fits

The teams that lean on Bird most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Bird is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Also in Email, calendar and chat

Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.

Setup

How to connect

Connect withWorkspace API key
  1. 1

    In the Bird dashboard, open Platform tools → API keys → Create and name it Memtro. Grant the read scopes, the write scopes for the actions you want, and webhooks write if Memtro should register its own webhook.

  2. 2

    Open Connections → Bird in Memtro and paste the Workspace API key. Its prefix tells Memtro which Bird region to call.

  3. 3

    An administrator grants actions such as send an SMS or send a broadcast by name to the teams that may use them. Events are turned on from the connection's Events tab.

  4. 4

    Ask how many SMS were delivered yesterday.

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Bird tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Bird?+

Only when you ask, and only what it has been granted: send an SMS to a phone number (costs money, the recipient is texted); send an email now or at a set time (the recipients are emailed); cancel a scheduled email before it sends; create an email broadcast as a draft (nothing is sent); send or schedule a broadcast (everyone in its audience is emailed); cancel a scheduled or sending broadcast; create a contact; edit a contact; delete a contact (permanent); add contacts to an audience; remove a contact from an audience; suppress an email address so nothing more is sent to it; assign, label, resolve or mark read a WhatsApp conversation. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Bird connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Bird data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Bird?+

Workspace API key. In the Bird dashboard, open Platform tools → API keys → Create and name it Memtro. Grant the read scopes, the write scopes for the actions you want, and webhooks write if Memtro should register its own webhook.

Can Bird start a job?+

Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Bird for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.

Connect Bird in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time