Checking a weekend push
Maya Okafor, growth lead at Northwind, asks how Saturday's sale push did. Memtro finds the message and gives its delivered, clicked and errored counts. It then opens the message to show where the errors fell by platform.
OneSignal + Memtro
How did our last push, email or SMS from OneSignal actually land?
OneSignal reads the push, email and SMS messages one app has sent or scheduled, with how many were delivered, clicked, errored or unsubscribed, and figures per platform. It also lists audience segments and message templates. One connection covers one app. When asked, and once an administrator has granted the action by name, it sends pushes, emails and SMS to segments or named users, cancels scheduled sends, manages segments and templates, broadcasts to every user's inbox and records custom events. Sends reach real people and cannot be recalled once delivered, and SMS spends credits. Deleting a user or template is permanent.
In Memtro
What you can do with OneSignal in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right OneSignal tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists sent and scheduled messages, newest first, with name, heading, text and when each was queued, started and finished.
- 02Counts how many of each message were delivered, received, clicked, errored or unsubscribed, and opens one message per platform.
- 03Lists audience segments with name, description, whether active or read-only, and message templates filtered by channel or name.
- 04When asked and granted, sends a push, email or SMS to segments, named users or addresses, broadcasts to every user's in-app inbox, or cancels a scheduled send. Delivered messages cannot be recalled, and SMS spends credits at carrier rates.
- 05When asked and granted, creates or deletes segments, creates or edits templates (an edit changes anything sending from them), and copies a journey as a new draft.
- 06When asked and granted, records custom events that may trigger journeys, and permanently deletes a template or a user with their subscriptions.
Acts when asked
When you ask it to
These tools change something in OneSignal. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Send a push notification to segments or named users (notifies them)
- 02Send an email to segments, named users or addresses (notifies them)
- 03Send an SMS to segments, named users or phone numbers (notifies them, spends SMS credits)
- 04Cancel a scheduled or sending message
- 05Create a segment from filters
- 06Delete a segment
- 07Create a push, email or SMS template
- 08Edit a template (changes anything sending from it)
- 09Delete a template (permanent)
- 10Broadcast a message to every user's in-app inbox
- 11Record custom events against users (may trigger journeys)
- 12Delete a user with their properties and subscriptions (permanent)
- 13Copy a journey as a new draft
Events
When it happens
Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in OneSignal, choosing the same kinds; the tab shows OneSignal's own steps. Each event can start a job, with the event as its input. OneSignal sends a secret with every delivery, and one without it is refused.
Events and webhooks- 01A push was handed to the push services
- 02A device confirmed receiving a push
- 03A push was opened
- 04A push could not be sent
- 05A push subscription was skipped as unreachable
- 06An in-app message was shown
- 07An in-app message was clicked
- 08An in-app message page was shown
- 09An email was accepted by the recipient's server
- 10An email was opened
- 11A link in an email was clicked
- 12Someone unsubscribed from email
- 13An email was reported as spam
- 14An email bounced
- 15An email could not be delivered
- 16An email was suppressed
- 17An SMS was delivered
- 18An SMS could not be delivered
- 19An SMS could not be sent
- 20A Live Activity was sent
- 21A Live Activity was delivered
- 22A Live Activity was clicked
- 23A Live Activity could not be sent
- 24Someone unsubscribed from Live Activities
In practice
Ask it like you would a colleague
Once OneSignal is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
OneSignal + MemtroHow did last week's push do?
Which messages had the most errors this month?
Break down yesterday's sale push by platform
Which of our segments are read-only?
Schedule a push to the Lapsed users segment for 9am Saturday saying the sale ends Sunday
A last-call push
Tom Reilly, CRM manager at Acme Ltd, asks Memtro to remind lapsed users that the sale ends on Sunday. He approves the text, audience and time, and Memtro schedules the push to the Lapsed users segment for Saturday morning. OneSignal delivers it to every subscribed device in the segment.
Teams
Where it fits
The teams that lean on OneSignal most, a question each of them asks, and what they connect beside it.
- SupportAnswer tickets with the whole company behind youAgent, Team lead, Escalation owner, Head of support“Which VIP conversations have been waiting more than a day?”Used alongside Help Scout, HubSpot, Postgres, Xero, Stripe and 8 more.
- SalesWalk into every call briefedAccount executive, Account manager, Sales leader, Sales operations“Brief me on BigCo before the 3pm renewal call”Used alongside HubSpot, Help Scout, Xero, Gmail, Google Calendar and 6 more.
- LeadershipOne question across the whole companyFounder, Chief executive, Department head, Board member“What happened with our top ten accounts this week, and is anything at risk?”Used alongside HubSpot, Help Scout, Xero, Stripe, Linear and 6 more.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
Better together
Works with
A record in OneSignal is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- CRM and salesOneSignal with HubSpotContacts, companies, deals and tickets, with the rest of the company's memory attached.
- CRM and salesOneSignal with SalesforceAsk your CRM questions in plain English, down to the SOQL.
- CRM and salesOneSignal with Twenty CRMObjects, fields and records from the open-source CRM, and records it can create and change when you ask.
- SupportOneSignal with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportOneSignal with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportOneSignal with IntercomCustomer conversations and the people behind them, in your company memory.
- Work managementOneSignal with JiraJQL search, issue details and projects from Jira Cloud.
- Work managementOneSignal with Clio ManageAsk the matter: its client, its fee earner, the time on it and what is still unbilled.
- Work managementOneSignal with LinearIssues, projects and teams, synced hourly into memory.
Also in Email, calendar and chat
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
AgentMail- Gmail
- Google Calendar
- Slack
- Outlook Mail
- Outlook Calendar
- Microsoft Teams
- Granola
Fireflies.ai- Zoom
- Calendly
- Gong
- Cal.com
- Google Meet
- Mattermost
- Postmark
SendGrid
Avoma- Mailgun
Missive
tl;dv
Grain
Fathom Video- Rocket.Chat
- Zulip
- Resend
- Vonage
ClickSend- Courier
Bird- Knock
MeetGeek- Novu
- Plivo
Sinch
Telnyx
Textmagic
SMTP2GO- Mailtrap
MailerSend
Infobip
Setup
How to connect
Connect withApp ID and App API key
- 1
In OneSignal, open your app, then Settings → Keys & IDs, and copy the App ID from the top of the page.
- 2
On the same page, choose Add Key, name it Memtro, leave the IP allowlist empty, and copy the key, which is shown once. The key reaches the whole app, sending included, so Memtro sends only what an administrator grants.
- 3
In Memtro, open Connections → OneSignal and paste the App ID and the App API key.
- 4
Ask "How did last week's push do?"
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The OneSignal tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in OneSignal?+
Only when you ask, and only what it has been granted: send a push notification to segments or named users (notifies them); send an email to segments, named users or addresses (notifies them); send an SMS to segments, named users or phone numbers (notifies them, spends SMS credits); cancel a scheduled or sending message; create a segment from filters; delete a segment; create a push, email or SMS template; edit a template (changes anything sending from it); delete a template (permanent); broadcast a message to every user's in-app inbox; record custom events against users (may trigger journeys); delete a user with their properties and subscriptions (permanent); copy a journey as a new draft. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a OneSignal connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my OneSignal data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed OneSignal records into memory as entities.
How do I connect OneSignal?+
App ID and App API key. In OneSignal, open your app, then Settings → Keys & IDs, and copy the App ID from the top of the page.
Can OneSignal start a job?+
Yes. Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in OneSignal, choosing the same kinds; the tab shows OneSignal's own steps. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.
Connect OneSignal in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.