UPS + Memtro

What you can do with UPS in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right UPS tool, reads what it needs, and answers with the source cited.

• Quote a shipment with UPS: what each service would charge for a parcel and how many business days it would take.
• Where a parcel is: UPS's current status for a tracking number, its delivery dates and its scan history, newest first.
• Check an address against UPS's own address data before a parcel is sent to it: how UPS would standardise it…
• How long UPS would take between two places, by service, for a given ship date — delivery dates, commit times and business days in transit.

Where it fits

Teams that get the most from UPS in Memtro, with the rest of their stack attached.

• OperationsMonitors and digests that run themselvesJobs are prompts the agent runs on a schedule with the same tools as their owner. Create them in plain language, get the report in a chat, pause or change them in a sentence.
• SupportAnswer tickets with the whole company behind youSupport teams spend their day switching tabs: the ticket in Help Scout, the customer in the CRM, the order in the warehouse, the invoice in Xero. Memtro reads the ticket and does the switching for them.
• FinanceAsk the ledger questions in plain EnglishXero, Stripe and the warehouse answer through tools that read by default, and Xero can raise a draft invoice or record a payment when you ask and an administrator has granted it. Duplicate charges, aged receivables, revenue by segment: one question, with the figures cited to their source.

Questions

Can Memtro change anything in UPS?

Only when you ask, and only what it has been granted: create a UPS shipment and generate its label, which spends money on the UPS account and issues a live tracking number; void a created shipment, which asks UPS to cancel it before it is tendered to a driver; schedule a UPS collection, which commits a driver to an address and is chargeable to the account; cancel a scheduled UPS collection. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a UPS connection?

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my UPS data?

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect UPS?

Client ID, client secret and environment. In UPS, get client ID (UPS developer portal → your app → Credentials. An app is created against one environment and its credentials are refused by the other.), client secret and environment (Either "test" for the Customer Integration Environment (wwwcie.ups.com) or "production" for the live one (onlinetools.ups.com). Connect test first: it quotes…).