Stock before a promotion
Maya Okafor, operations lead at Acme Ltd, asked how much of the best-selling SKU was left in each warehouse. Memtro read Mintsoft's stock levels and listed the on-hand figure per warehouse beside its low-stock alert level.
Mintsoft + Memtro
Which orders are still waiting to ship from the main warehouse?
Mintsoft runs your warehouse, and Memtro reads it for you. It reads orders by status, client, warehouse and date, with tracking, lines and shipments. It finds an order by number or tracking number, and reads products, stock levels by warehouse, returns and ASNs. When asked and granted, it can create, cancel, hold, release, confirm or despatch orders. It can also add or remove lines, tag and comment, manage ASNs and confirm returns. Recipients' names and addresses are never read out. A key lasts 24 hours unless a 3PL administrator sets it never to expire.
In Memtro
What you can do with Mintsoft in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Mintsoft tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists orders by status, client, warehouse, channel and date, with courier, tracking, parcels and tags.
- 02Finds an order by order number, tracking number or external reference, then shows its lines and shipments.
- 03Reads products, stock on hand per warehouse, returns and ASNs expected into the warehouse.
- 04When asked and granted, creates an order the warehouse will pick and ship, which sends real goods and spends courier charges.
- 05When asked and granted, cancels, holds, releases, confirms or marks an order despatched. Despatch can send the end customer a shipping notification from the shop.
- 06When asked and granted, adds or removes order lines, tags and comments on orders, creates, confirms or deletes ASNs, and confirms returns.
Acts when asked
When you ask it to
These tools change something in Mintsoft. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Add a comment to an order
- 02Tag an order
- 03Remove a tag from an order
- 04Create an order for the warehouse to pick and ship
- 05Cancel an order
- 06Mark an order as despatched
- 07Put an order on pack and hold until a date
- 08Release an order from pack and hold
- 09Confirm an order awaiting confirmation
- 10Add a line to an order
- 11Remove a line from an order
- 12Create an ASN (a delivery into the warehouse)
- 13Confirm an ASN
- 14Delete an ASN
- 15Confirm a return
In practice
Ask it like you would a colleague
Once Mintsoft is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Mintsoft + MemtroWhich orders are still waiting to ship from the main warehouse?
What is the tracking number on order 10452?
How much stock of SKU ACME-200 do we hold in each warehouse?
Which ASNs are expected into the warehouse this week?
Put order 10452 on pack and hold until Friday.
Holding a disputed order
Dan Fletcher, customer service manager at Northwind, asked Memtro to hold an order while a payment query was settled. Memtro put it on pack and hold until Monday, so the warehouse packed it but did not despatch it.
Teams
Where it fits
The teams that lean on Mintsoft most, a question each of them asks, and what they connect beside it.
- OperationsMonitors and digests that run themselvesOperations lead, Analyst, Team manager, Administrator“List my jobs”Used alongside Help Scout, Stripe, Xero, Postgres, ShipEngine and 8 more.
- SupportAnswer tickets with the whole company behind youAgent, Team lead, Escalation owner, Head of support“Which VIP conversations have been waiting more than a day?”Used alongside Help Scout, HubSpot, Postgres, Xero, Stripe and 8 more.
- FinanceAsk the ledger questions in plain EnglishFinance lead, Credit control, Management accountant, Founder or CFO“Which invoices over £5k are more than 30 days overdue?”Used alongside Xero, Stripe, Postgres, HubSpot, QuickBooks Online and 10 more.
Better together
Works with
A record in Mintsoft is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Finance and commerceMintsoft with XeroInvoices, bills, contacts and reports, answered in plain English with figures cited to Xero.
- Finance and commerceMintsoft with StripeCustomers, charges, invoices and subscriptions through a restricted key.
- Finance and commerceMintsoft with FellohBookings, payments, refunds, chargebacks, supplier payments and payouts from the travel payments platform.
- SupportMintsoft with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportMintsoft with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportMintsoft with IntercomCustomer conversations and the people behind them, in your company memory.
- Email, calendar and chatMintsoft with GmailSearch and read mail so the last thread with a customer is one question away, and send the reply when you ask.
- Email, calendar and chatMintsoft with SlackSearch messages, read channel history and threads, post when you ask, and answer when mentioned.
- Email, calendar and chatMintsoft with Google CalendarMeetings in a window, event details, and the next two weeks synced into memory, and events it can create, change or cancel when you ask.
Also in Shipping and delivery
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Setup
How to connect
Connect withAPI key, set never to expire
- 1
In Mintsoft, go to Settings, then Warehouse User Accounts, pick a dedicated API user and choose Set API Key to Never Expire. Only a 3PL administrator can do this.
- 2
In Memtro, open Connections → Mintsoft and paste the user's key into API key.
- 3
An administrator grants the order, ASN and return actions by name only to the teams that may use them. The key keeps that Mintsoft user's roles and client access.
- 4
Ask which orders are still waiting to ship from the main warehouse.
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Mintsoft tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Mintsoft?+
Only when you ask, and only what it has been granted: add a comment to an order; tag an order; remove a tag from an order; create an order for the warehouse to pick and ship; cancel an order; mark an order as despatched; put an order on pack and hold until a date; release an order from pack and hold; confirm an order awaiting confirmation; add a line to an order; remove a line from an order; create an ASN (a delivery into the warehouse); confirm an ASN; delete an ASN; confirm a return. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Mintsoft connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Mintsoft data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Mintsoft?+
API key, set never to expire. In Mintsoft, go to Settings, then Warehouse User Accounts, pick a dedicated API user and choose Set API Key to Never Expire. Only a 3PL administrator can do this.
Connect Mintsoft in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.