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Freshsales + Memtro

Your Freshsales contacts, deals and activities, answered by saved view or search.

Connect Freshsales with your account domain and API key and Memtro reads contacts, deals by stage and pipeline with amounts and close dates, accounts, logged sales activities and notes. Every hour it writes each deal that changed into memory. When you ask, and once an administrator has granted each action by name, it can add notes, create and update contacts, deals and accounts, set and complete tasks, and schedule appointments, all under your name. An appointment notifies its attendees, who may be customers outside the company, and deleting a contact, deal, note or task is permanent.

In Memtro

What you can do with Freshsales in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Freshsales tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Contacts by saved view, exact email or search, with lead score, deal amounts and last contact
  2. 02Deals by saved view such as Open Deals or My Deals, with stage, amount, probability and status totals
  3. 03Accounts with website, location, size, revenue, owner and their open deals and amount
  4. 04Sales activities on one record or since a date, and one record in full with its notes, activities and related records
  5. 05When asked and granted, adds notes, creates or updates contacts, accounts and deals (a Won or Lost stage closes a deal), and creates, completes or reopens tasks for a named user
  6. 06When asked and granted, schedules an appointment that Freshsales sends to every attendee, contacts included, and permanently deletes a contact, deal, note or task

Acts when asked

When you ask it to

These tools change something in Freshsales. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Add a note to a contact, deal or account
  2. 02Create a contact
  3. 03Update a contact's fields
  4. 04Create a deal
  5. 05Update a deal's stage, amount, owner, close date or contacts
  6. 06Create a company (account)
  7. 07Update a company's fields
  8. 08Create a follow-up task on a contact, deal or account
  9. 09Update, complete or reopen a task
  10. 10Schedule an appointment, which notifies its attendees
  11. 11Delete a task
  12. 12Delete a note
  13. 13Delete a deal
  14. 14Delete a contact
In practice

Ask it like you would a colleague

Once Freshsales is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Freshsales logoFreshsales + Memtro
  • What is in my Open Deals view and which are expected to close this month?

  • Which deals did we win in October and for how much?

  • What activities were logged against Meridian Logistics in the last two weeks?

  • Move the Castleton Foods deal to Won at £18,000

  • Add a note to the Castleton Foods deal: pricing agreed at £18,000 a year

01

Before the demo

Aisha has a demo with Meridian Logistics at eleven. She asks what we know about them and Memtro returns the account, its open deals and amounts, the contacts with their last contact dates, and the calls and meetings logged in the last month.

02

Closing the deal

Aisha Khan hears that Castleton Foods has signed and asks Memtro to mark the deal won at £18,000 and set a task for onboarding next Monday. Memtro moves the deal to the Won stage in Freshsales under her name and creates the task, which appears in the onboarding lead's task list.

Teams

Where it fits

The teams that lean on Freshsales most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Freshsales is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Setup

How to connect

Connect withAccount domain and API key
  1. 1

    In Freshsales click your profile picture → Profile Settings → API Settings and copy the value under Your API key

  2. 2

    In Memtro open Connections → Freshsales, enter the Account domain (the acme in acme.myfreshworks.com) and the API key, and connect

  3. 3

    The key acts as your user with no scopes: it reads and changes whatever you can, so a dedicated Freshsales user with a narrow role is the safer key

  4. 4

    Ask what is in Open Deals, or what was logged on an account last week

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Freshsales tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Freshsales?+

Only when you ask, and only what it has been granted: add a note to a contact, deal or account; create a contact; update a contact's fields; create a deal; update a deal's stage, amount, owner, close date or contacts; create a company (account); update a company's fields; create a follow-up task on a contact, deal or account; update, complete or reopen a task; schedule an appointment, which notifies its attendees; delete a task; delete a note; delete a deal; delete a contact. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Freshsales connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Freshsales data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Freshsales records into memory as entities.

How do I connect Freshsales?+

Account domain and API key. In Freshsales click your profile picture → Profile Settings → API Settings and copy the value under Your API key.

Connect Freshsales in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time