Common Room + Memtro

Who is this person, and what have they been saying in our community?

Common Room connects Memtro to your community intelligence. It looks up a contact by email with their title, company, segments and tags, lists organisations with domain, employees and industry, reads segments with their sizes, and reads community activity filtered by contact, organisation or date. When asked, and once an administrator has granted the action by name, it can create and rename segments, add contacts and organisations to them, add or remove tags, permanently delete contacts with their activity, and file an irreversible privacy erasure for an email address. Memtro never asks for phone numbers, social profiles or lead scores.

In Memtro

What you can do with Common Room in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Common Room tool, reads what it needs, and answers with the source cited.

What it does

  1. 01Looks up a contact by email and returns their name, title, company, segments, tags and a link.
  2. 02Lists organisations, or finds one by exact name or domain, with contact count, employees and industry.
  3. 03Lists segments with what they hold, how many, and whether their automation runs, filtered by words in their name.
  4. 04Reads community activity newest first, with type, time, source, a short excerpt and a link, for one contact, one organisation or a date window.
  5. 05When asked and granted, creates and renames segments visible to the whole room, adds up to 100 contacts or organisations to a segment, and adds or removes their tags.
  6. 06When asked and granted, permanently deletes contacts with their activity, or files a GDPR or CCPA erasure for an email address, which anonymises every matching contact and cannot be undone.

Acts when asked

When you ask it to

These tools change something in Common Room. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Create a segment of contacts or organizations
  2. 02Rename a segment
  3. 03Add up to 100 named contacts to a segment, and add or remove their tags
  4. 04Add up to 100 named organizations to a segment, and add or remove their tags
  5. 05Delete up to 100 named contacts (permanent)
  6. 06File a right-to-be-forgotten erasure for an email address (irreversible)

Events

When it happens

Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Common Room, choosing the same kinds; the tab shows Common Room's own steps. Each event can start a job, with the event as its input. Common Room sends a secret with every delivery, and one without it is refused.

Events and webhooks
  • 01A contact sent by a workflow (new contact, segment change, identified visitor)
  • 02An organization sent by a workflow (new organization, segment change)
  • 03A community activity sent by a workflow
In practice

Ask it like you would a colleague

Once Common Room is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Common Room + Memtro
  • What has ada@acme.com been saying in our community?

  • What has anyone from bigco.com done in the community this month?

  • How many contacts are in our Enterprise prospects segment?

  • What tags and segments is dan@northwind.com in?

  • Add everyone from Globex who posted this week to the Champions segment

01

Before a renewal call

Priya Sharma, account executive at Acme Ltd, asked what anyone from BigCo had been doing in the community. Memtro found BigCo by its domain and read its recent activity, which showed three forum questions about single sign-on in the past fortnight.

02

Building a list for outreach

Dan Fletcher, head of growth at Northwind, asked Memtro to put the Globex contacts who had asked about pricing into a new segment. Memtro created the Globex pricing segment, checked every contact id, then added the six contacts to it. Everyone in the room could see the segment.

Teams

Where it fits

The teams that lean on Common Room most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Common Room is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Setup

How to connect

Connect withAPI token
  1. 1

    In Common Room, open Settings → API tokens. Only room admins can do this.

  2. 2

    Click New Token and copy it. It acts for the whole room, and Memtro changes segments, tags and contacts only through the actions an administrator grants.

  3. 3

    In Memtro, open Connections → Common Room and paste it into API token.

  4. 4

    Ask: what has ada@acme.com been saying in our community?

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Common Room tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Common Room?+

Only when you ask, and only what it has been granted: create a segment of contacts or organizations; rename a segment; add up to 100 named contacts to a segment, and add or remove their tags; add up to 100 named organizations to a segment, and add or remove their tags; delete up to 100 named contacts (permanent); file a right-to-be-forgotten erasure for an email address (irreversible). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Common Room connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Common Room data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Common Room records into memory as entities.

How do I connect Common Room?+

API token. In Common Room, open Settings → API tokens. Only room admins can do this.

Can Common Room start a job?+

Yes. Turn events on in the connection's Events tab on the Connections page, then add the address it shows as a webhook in Common Room, choosing the same kinds; the tab shows Common Room's own steps. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.

Connect Common Room in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

7-day free trial · card on file, nothing charged until it ends · cancel any time