Aircall + Memtro

What you can do with Aircall in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Aircall tool, reads what it needs, and answers with the source cited.

• Search calls by date, direction, agent, line or number, with answered/missed filters
• Read a call's comments, tags, transfers and — with AI Assist — its transcript, summary, topics and sentiment
• Agents and their live availability
• Phone lines with opening status and assigned agents
• Find contacts by number, email or name
• Hourly sync of new calls as events

Ask it like this

Questions people ask once Aircall is connected. In agent mode each one also checks the other systems that know about the same people, companies or identifiers.

• ›Which inbound calls did we miss yesterday?
• ›Summarise my last call with +44 20 7946 0000
• ›Who is available on the Sales line right now?
• ›How many calls did Sam take this week and how long were they?

Where it fits

Teams that get the most from Aircall in Memtro, with the rest of their stack attached.

• SalesWalk into every call briefedAccount history, open tickets, invoices, the last email thread and what was decided internally, pulled together from the systems that hold them and remembered for next time.
• LeadershipOne question across the whole companyFounders and managers ask what is happening and get an answer stitched from support, sales, finance and engineering, with every figure traced to its source and the rest of the week handled by jobs.
• SupportAnswer tickets with the whole company behind youSupport teams spend their day switching tabs: the ticket in Help Scout, the customer in the CRM, the order in the warehouse, the invoice in Xero. Memtro reads the ticket and does the switching for them.

Questions

Can Memtro change anything in Aircall?

No. The Aircall connector is read-only: every tool reads, searches or lists. Nothing is created, sent, updated or deleted, and the credentials you give it should be read-only too.

Who can use a Aircall connection?

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Aircall data?

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Aircall records into memory as entities.

How do I connect Aircall?

API key. In the Aircall Dashboard open Integrations & API → API keys and generate a key.