Trustpilot + Memtro

What you can do with Trustpilot in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Trustpilot tool, reads what it needs, and answers with the source cited.

• TrustScore, stars and 1–5 star distribution
• Recent reviews with title, text, date and reply status
• Find reviews by star rating or keyword (e.g. 1-star reviews mentioning delivery)
• Monthly rating trend and reply rate
• Hourly sync of new reviews into company memory

Ask it like this

Questions people ask once Trustpilot is connected. In agent mode each one also checks the other systems that know about the same people, companies or identifiers.

• ›What is our Trustpilot score and how many reviews do we have?
• ›Show the 1-star reviews from the last month
• ›What do customers say about shipping in recent reviews?
• ›How many reviews are still without a company reply?
• ›Has our average rating improved since June?

Where it fits

Teams that get the most from Trustpilot in Memtro, with the rest of their stack attached.

• MarketingSpend, leads and reputation in one conversationAd platforms, email tools, social pages, review sites and analytics each have their own dashboard. Memtro reads them all through read-only connectors, so one question can cover what you spent, what it brought in, what customers are saying and what the CRM did with the leads.
• SupportAnswer tickets with the whole company behind youSupport teams spend their day switching tabs: the ticket in Help Scout, the customer in the CRM, the order in the warehouse, the invoice in Xero. Memtro reads the ticket and does the switching for them.
• LeadershipOne question across the whole companyFounders and managers ask what is happening and get an answer stitched from support, sales, finance and engineering, with every figure traced to its source and the rest of the week handled by jobs.

Questions

Can Memtro change anything in Trustpilot?

No. The Trustpilot connector is read-only: every tool reads, searches or lists. Nothing is created, sent, updated or deleted, and the credentials you give it should be read-only too.

Who can use a Trustpilot connection?

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Trustpilot data?

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Trustpilot records into memory as entities.

How do I connect Trustpilot?

API key. In Trustpilot Business open Integrations → Developers and create an API application.