What are customers saying about our products in their Judge.me reviews?
Judge.me connects Memtro to the product and store reviews on your Shopify store. It reads reviews by rating, product or reviewer, with the rating, title, text, product and reviewer's name, each with its source, verification and moderation state. Memtro also gives the count and average of the ratings it read, and opens one review in full. When asked and granted, it can post a public reply under a review that every visitor sees and the API cannot remove, email a reviewer a private reply, and publish or hide a review. It needs the store's myshopify.com address, not its custom domain.
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Judge.me tool, reads what it needs, and answers with the source cited.
These tools change something in Judge.me. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
Once Judge.me is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Judge.me + MemtroShow this week's 1-star reviews.
What are people saying about the oak table?
What is the average rating in the reviews of the walnut shelf?
Which of the latest 5-star reviews are verified?
Reply to review 48213 that a replacement leg is on its way.
Maya Okafor, ecommerce manager at Northwind, asked what people were saying about the oak table. Memtro read its Judge.me reviews and found three 2-star reviews, all verified, that mentioned a wobbling leg. She opened the longest in full before calling the supplier.
Tom Reilly, customer service lead at Acme Ltd, asked Memtro to reply to a 1-star review about a late parcel with the apology he wrote. Memtro posted it under the review, where every storefront visitor sees it, and emailed the reviewer because Tom asked for that too.
The teams that lean on Judge.me most, a question each of them asks, and what they connect beside it.
A record in Judge.me is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
In the Judge.me admin, go to Settings → Integrations → View API token and copy the private token, not the public one. It has no scopes and can read and change everything in Judge.me for the store.
Note the store's myshopify.com address, not its custom domain.
In Memtro, open Connections → Judge.me and paste them into Shop domain and Private API token.
Ask: show this week's 1-star reviews.
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Judge.me tools are the same everywhere.
Only when you ask, and only what it has been granted: post a public reply to a review (the reviewer is emailed only if asked); publish a review on the storefront, or hide (archive) it; email a reviewer a private reply about their review. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
Shop domain and private API token. In the Judge.me admin, go to Settings → Integrations → View API token and copy the private token, not the public one. It has no scopes and can read and change everything in Judge.me for the store.
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.
Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.
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