Launch replies gathered
Priya Sharma, community manager at Acme Ltd, asked what people replied to the launch post. Memtro read the post with its thread and summarised the replies. She answered the open questions that afternoon.
Mastodon + Memtro
What did people reply to our launch post?
Mastodon connects Memtro to one account on its own server. It reads the home timeline, an account's posts, a hashtag timeline, and one post with its thread. It also searches accounts, hashtags and posts, and reads notifications and scheduled posts. When asked and granted, it can publish, schedule, edit and delete posts, favourite, boost, bookmark and pin them, follow or unfollow accounts, set private notes and dismiss notifications. Posts publish publicly under the account's name and federate to other servers, where a deletion may not reach every copy. Notifications show who did what, not the post text.
In Memtro
What you can do with Mastodon in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Mastodon tool, reads what it needs, and answers with the source cited.
What it does
- 01The home timeline, an account's posts, and recent public posts with a hashtag.
- 02One post with the posts above it and the replies below it.
- 03Search across accounts, hashtags and posts, as far as the server's search allows.
- 04Notifications showing who mentioned, replied, boosted, favourited or followed, and scheduled posts with their time and text.
- 05When asked and granted, publishes, schedules, edits or deletes a post as the account. Public posts are visible to anyone and federate to other servers.
- 06When asked and granted, favourites, boosts, bookmarks or pins posts, follows or unfollows accounts, which notifies them, sets a private note and dismisses a notification.
Acts when asked
When you ask it to
These tools change something in Mastodon. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Publish or schedule a post, or reply to one
- 02Edit one of your posts
- 03Delete one of your posts
- 04Cancel a scheduled post
- 05Favourite a post, or undo it
- 06Boost a post, or undo it
- 07Bookmark a post, or remove the bookmark
- 08Pin one of your posts to your profile, or unpin it
- 09Follow an account, or unfollow it
- 10Set a private note on an account
- 11Dismiss a notification
In practice
Ask it like you would a colleague
Once Mastodon is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Mastodon + Memtro
What did people reply to our launch post?
Who mentioned us this week?
What is being posted under #opensource today?
Which posts are scheduled for next week?
Schedule a post for Monday at 9am announcing the webinar.
Webinar post scheduled
Tom Reilly, marketing lead at Northwind, asked Memtro to schedule a post announcing Thursday's webinar. With the action granted, Memtro scheduled it on the company account. It published publicly at the set time and federated to followers on other servers.
Teams
Where it fits
The teams that lean on Mastodon most, a question each of them asks, and what they connect beside it.
- MarketingSpend, leads and reputation in one conversationMarketing lead, Performance marketer, Content and SEO, Brand and community“How did last week's LinkedIn and Google campaigns do, and which leads reached the pipeline?”Used alongside Google Ads, Meta Ads, HubSpot, Google Analytics 4, Brevo and 7 more.
- SupportAnswer tickets with the whole company behind youAgent, Team lead, Escalation owner, Head of support“Which VIP conversations have been waiting more than a day?”Used alongside Help Scout, HubSpot, Postgres, Xero, Stripe and 8 more.
- LeadershipOne question across the whole companyFounder, Chief executive, Department head, Board member“What happened with our top ten accounts this week, and is anything at risk?”Used alongside HubSpot, Help Scout, Xero, Stripe, Linear and 6 more.
Better together
Works with
A record in Mastodon is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Marketing automationMastodon with ActiveCampaignContacts, campaigns and automations from ActiveCampaign.
- Marketing automationMastodon with BrevoEmail and SMS campaign results from Brevo.
- Marketing automationMastodon with Customer.ioCampaign metrics and customer journeys from Customer.io.
- SupportMastodon with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportMastodon with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportMastodon with IntercomCustomer conversations and the people behind them, in your company memory.
- CRM and salesMastodon with HubSpotContacts, companies, deals and tickets, with the rest of the company's memory attached.
- CRM and salesMastodon with SalesforceAsk your CRM questions in plain English, down to the SOQL.
- CRM and salesMastodon with Twenty CRMObjects, fields and records from the open-source CRM, and records it can create and change when you ask.
Also in Social and reputation
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Setup
How to connect
Connect withServer and access token
- 1
On your Mastodon server, open Preferences → Development → New application, name it Memtro, and tick only the read and write scopes for the actions you will grant.
- 2
In Memtro, open Connections → Mastodon and enter the Server host name and the Access token.
- 3
An administrator grants the actions by name, such as Publish or schedule a post, to the teams that may use them.
- 4
Ask "What did people reply to our launch post?"
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Mastodon tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Mastodon?+
Only when you ask, and only what it has been granted: publish or schedule a post, or reply to one; edit one of your posts; delete one of your posts; cancel a scheduled post; favourite a post, or undo it; boost a post, or undo it; bookmark a post, or remove the bookmark; pin one of your posts to your profile, or unpin it; follow an account, or unfollow it; set a private note on an account; dismiss a notification. Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Mastodon connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Mastodon data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.
How do I connect Mastodon?+
Server and access token. On your Mastodon server, open Preferences → Development → New application, name it Memtro, and tick only the read and write scopes for the actions you will grant.
Connect Mastodon in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.