Weekly community roundup
Sarah Chen, community manager at Acme Ltd, asked what people had posted about this week. Memtro read the newest posts and their comments. Most threads were about the new export feature, and two posts had no comments yet.
Circle + Memtro
What is our community talking about, and which events are coming up?
Circle connects Memtro to your community. It reads spaces, posts with their text, comments with who wrote them, members by name, and published events with times, venue and host. When asked, and once an administrator has granted the action by name, it can publish posts and comments members see at once, send chat messages that cannot be recalled, create events and invite people, which may email them, add or tag members, deactivate a member, which cancels their paid subscriptions, and delete posts and comments. Every call counts against Circle's Admin API allowance. Emails and profile fields are never read.
In Memtro
What you can do with Circle in Memtro
Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Circle tool, reads what it needs, and answers with the source cited.
What it does
- 01Lists spaces with their type, whether they are private, hidden or draft, and a link.
- 02Lists posts newest first with title, space, author, comment and like counts, and the text when asked, filtered by space or title words.
- 03Reads comments on a post, a space or the whole community, with the commenter's name and the text.
- 04Finds members by name without returning emails or profile fields, and lists published events in a date window with start, end, venue and host.
- 05When asked and granted, creates, edits and deletes posts, comments and sends chat messages as the token's admin. Members see them at once, chat messages cannot be recalled and a deleted comment is gone for good.
- 06When asked and granted, creates events, invites people to an event, the community or a space, which may email them, tags members, and deactivates a member, which cancels their paid subscriptions.
Acts when asked
When you ask it to
These tools change something in Circle. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.
- 01Create a post in a space (draft, published or scheduled; notifies members only when asked)
- 02Edit a post's title, text, topics, pin or comment settings
- 03Delete a post
- 04Comment on a post or reply to a comment (no notifications unless asked)
- 05Delete a comment and its replies (permanent)
- 06Send a chat message to a member, a group of members or a chat room
- 07Create a virtual or to-be-decided event in an event space (draft or published)
- 08Invite a member to an event (emails them if the event is published)
- 09Invite a person to the community by email (no invitation email unless asked)
- 10Add a person to a space by email
- 11Apply a member tag to a member
- 12Deactivate a member (cancels their running paywall subscriptions)
In practice
Ask it like you would a colleague
Once Circle is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.
Circle + MemtroWhat were people posting about in the community this week?
Which posts in the Announcements space got the most comments?
What did people say in the comments on the pricing update post?
What events do we have next month, and are they in person?
Create the March meetup as a draft event with this Zoom link
Setting up the next meetup
Tom Reilly, head of events at Northwind, asked Memtro to create the March meetup as a virtual event with the meeting link he gave. Memtro created it as a draft in the Events space, so only admins saw it. Once he had checked it, he published it in Circle for members to RSVP.
Teams
Where it fits
The teams that lean on Circle most, a question each of them asks, and what they connect beside it.
- MarketingSpend, leads and reputation in one conversationMarketing lead, Performance marketer, Content and SEO, Brand and community“How did last week's LinkedIn and Google campaigns do, and which leads reached the pipeline?”Used alongside Google Ads, Meta Ads, HubSpot, Google Analytics 4, Brevo and 7 more.
- SupportAnswer tickets with the whole company behind youAgent, Team lead, Escalation owner, Head of support“Which VIP conversations have been waiting more than a day?”Used alongside Help Scout, HubSpot, Postgres, Xero, Stripe and 8 more.
- LeadershipOne question across the whole companyFounder, Chief executive, Department head, Board member“What happened with our top ten accounts this week, and is anything at risk?”Used alongside HubSpot, Help Scout, Xero, Stripe, Linear and 6 more.
Better together
Works with
A record in Circle is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.
- Marketing automationCircle with ActiveCampaignContacts, campaigns and automations from ActiveCampaign.
- Marketing automationCircle with BrevoEmail and SMS campaign results from Brevo.
- Marketing automationCircle with Customer.ioCampaign metrics and customer journeys from Customer.io.
- SupportCircle with Help ScoutAI that reads your support conversations and cross-references the customer everywhere else.
- SupportCircle with ZendeskEvery ticket, reply and internal note, ready to be asked about.
- SupportCircle with IntercomCustomer conversations and the people behind them, in your company memory.
- CRM and salesCircle with HubSpotContacts, companies, deals and tickets, with the rest of the company's memory attached.
- CRM and salesCircle with SalesforceAsk your CRM questions in plain English, down to the SOQL.
- CRM and salesCircle with Twenty CRMObjects, fields and records from the open-source CRM, and records it can create and change when you ask.
Also in Social and reputation
Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.
Setup
How to connect
Connect withAdmin API token
- 1
In Circle admin, open Settings → Developers → Tokens.
- 2
Create a token of type "Admin V1 or V2", ideally from a dedicated admin account, as posts and messages Memtro makes appear as that admin, and copy it.
- 3
In Memtro, open Connections → Circle and paste it into Admin API token.
- 4
Ask: what were people posting about in the community this week?
Also works from
Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Circle tools are the same everywhere.
FAQ
Questions
Can Memtro change anything in Circle?+
Only when you ask, and only what it has been granted: create a post in a space (draft, published or scheduled; notifies members only when asked); edit a post's title, text, topics, pin or comment settings; delete a post; comment on a post or reply to a comment (no notifications unless asked); delete a comment and its replies (permanent); send a chat message to a member, a group of members or a chat room; create a virtual or to-be-decided event in an event space (draft or published); invite a member to an event (emails them if the event is published); invite a person to the community by email (no invitation email unless asked); add a person to a space by email; apply a member tag to a member; deactivate a member (cancels their running paywall subscriptions). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.
Who can use a Circle connection?+
A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.
Does Memtro store my Circle data?+
Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded. An hourly sync anchors recently changed Circle records into memory as entities.
How do I connect Circle?+
Admin API token. In Circle admin, open Settings → Developers → Tokens.
Connect Circle in a few minutes
Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.