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Fullstory + Memtro

Ask for the Fullstory replay of a customer's recent sessions when they report a bug.

Connect Fullstory with an API key and Memtro reads one person's most recent sessions with the replay link and start time, found by email or user id. It also reads saved segments and quota use, and with an Architect key lists identified users. It reads on demand and there is no hourly sync. When you ask, and once an administrator has granted the action by name, it can add timeline annotations, create or update identified users and record custom events, none of which can be removed from Memtro. With an Architect key it can permanently delete a user.

In Memtro

What you can do with Fullstory in Memtro

Ask in plain English from chat, your editor, a scheduled job or your own agent. The model picks the right Fullstory tool, reads what it needs, and answers with the source cited.

What it does

  1. 01One person's most recent sessions by email or user id, with the replay link and start time
  2. 02Saved segments with name, creator, when made and link, filtered by creator email
  3. 03Session quota and server event quota used this period, against the limit, with the period's dates
  4. 04Identified users by email, uid or name, with an Architect key, which only the Enterprise plan offers
  5. 05When asked and granted, adds an annotation such as a release, seen by everybody in the account and not removable, and records custom events that count against the server event quota
  6. 06When asked and granted, creates or updates an identified user's name, email or properties, and with an Architect key permanently deletes a user and their data

Acts when asked

When you ask it to

These tools change something in Fullstory. The model is told to use them only when you ask for exactly that, and an administrator grants each one by name to the teams that may use it; a personal connection acts only after its owner allows it.

  1. 01Add an annotation (a labelled moment, such as a release) to the Fullstory timeline
  2. 02Create or update an identified user (upsert by your app's uid)
  3. 03Update an identified user's name, email or properties
  4. 04Delete an identified user and their data (permanent, Architect key)
  5. 05Record a custom event against a user or session (counts against the server event quota)

Events

When it happens

Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Fullstory for you. Each event can start a job, with the event as its input. Fullstory signs every delivery, and one whose signature does not check out is refused before it is read.

Events and webhooks
  • 01Note created on a session
  • 02Segment created
  • 03Segment threshold alert
  • 04Metric alert
  • 05Native mobile app crash
In practice

Ask it like you would a colleague

Once Fullstory is connected, these are the kinds of things people ask. Plain questions, no syntax. If the answer lives partly in another system you have connected, Memtro looks there too.

Fullstory logoFullstory + Memtro
  • Show me the replay of dan.fletcher@northwind.example's last session

  • Which saved segments did Priya create?

  • How much of our Fullstory session quota have we used this month?

  • Add an annotation for the v2.4 release at 10am today

  • Record a Plan Upgraded event for user id 48213

01

Seeing the bug

Support gets a report from Brightwave Ltd that checkout froze. Memtro finds the customer's five most recent Fullstory sessions by email, newest first, and returns the replay link for the one that started at 14:12, just before the report came in.

02

Marking the release

After the pricing page goes live, product lead Sofia Marquez asks Memtro to annotate the timeline. Memtro adds "Pricing page changed" at that moment. Everybody in the Fullstory account sees it on their charts, nobody is notified, and it cannot be removed from Memtro.

Teams

Where it fits

The teams that lean on Fullstory most, a question each of them asks, and what they connect beside it.

Better together

Works with

A record in Fullstory is rarely the whole story. Connect the systems that hold the rest and Memtro checks them together, then remembers what it learned so the next question starts further along.

Also in Analytics

Using something else for the same job, or both? Each connector has its own tools; connect as many as you like.

Setup

How to connect

Connect withAPI key
  1. 1

    In Fullstory open Settings → Integrations → API Keys, press Create key, name it and choose its permission level, then copy it: it is shown once

  2. 2

    Standard covers sessions, segments, quotas, annotations, identified users and custom events. Listing or deleting identified users needs an Architect key, available only on Fullstory's Enterprise plan

  3. 3

    In Memtro open Connections → Fullstory, paste the API key and connect

  4. 4

    Ask for Priya Sharma's sessions from yesterday

Also works from

Chat in the dashboard, the OpenAI-compatible API, scheduled jobs, and any MCP client: Claude Code, OpenCode, Cursor, Claude Desktop. The Fullstory tools are the same everywhere.

FAQ

Questions

Can Memtro change anything in Fullstory?+

Only when you ask, and only what it has been granted: add an annotation (a labelled moment, such as a release) to the Fullstory timeline; create or update an identified user (upsert by your app's uid); update an identified user's name, email or properties; delete an identified user and their data (permanent, Architect key); record a custom event against a user or session (counts against the server event quota). Every other tool reads, searches or lists. The Connections page labels the tools that act, an administrator grants each one by name to the teams that may use it, and a personal connection acts only after its owner allows it.

Who can use a Fullstory connection?+

A personal connection serves only your own requests. A shared connection serves the organisation: everyone, or only the teams an admin chooses. Admins can always add shared connections; other members need the permission.

Does Memtro store my Fullstory data?+

Credentials are encrypted at rest. Tool results are cached briefly so agent loops do not repeat identical calls, and the facts the model extracts are saved to your organisation's memory with provenance (system, record and link) so they can be checked and superseded.

How do I connect Fullstory?+

API key. In Fullstory open Settings → Integrations → API Keys, press Create key, name it and choose its permission level, then copy it: it is shown once.

Can Fullstory start a job?+

Yes. Turn events on in the connection's Events tab on the Connections page, choose the kinds you want, and Memtro registers its address with Fullstory for you. A job set to start "When an event arrives" then runs once for each matching event, with the event as its input. The run treats the event as outside data, never as instructions, and anything the run remembers is kept as unverified.

Connect Fullstory in a few minutes

Seven-day free trial, then one monthly price per organisation. Connectors, jobs and memory are never metered.

Where agents remember your company

Sign in, add a provider key, create an API key and point your tools at Memtro. It takes about five minutes.

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