MCP server · Social and reputation

Birdeye MCP server

Birdeye in any MCP client, through Memtro: Birdeye does not publish this server. Memtro's Birdeye connector reads Birdeye through its API with the credentials you connect, and one endpoint hands those tools, every other system you connect and Memtro's memory tools to Claude Code, Cursor, Claude Desktop or anything else that speaks Streamable HTTP, as you.

What the model can do

Birdeye reviews and reputation: the business profile with its rating and review count, reviews from Google, Facebook and other sites with rating, text, date and the reply, counts and averages per source, review tags, and tickets raised from reviews and surveys. Reviewer names and contact details are not read. When you ask, can post a public reply to a review, create, comment on, reassign or change the status of tickets, create or delete tags, and tag or untag reviews.

Reads

  • birdeye_get_businessThe Birdeye business profile: name, category, address, website, timezone, status, total reviews and average rating.
  • birdeye_list_reviewsReviews of the business from every source Birdeye aggregates (Google, Facebook, its own site…): rating, text, source, date, link and the reply if any.
  • birdeye_review_summaryReview counts and average rating per source (Google, Facebook…), and how many reviews have each star rating.
  • birdeye_list_ticketsTickets in Birdeye raised from reviews, surveys or by hand, newest first: status, type, review rating, the review it is about, description…
  • birdeye_list_tagsThe review tags defined in the Birdeye account.

Acts, when you ask

These change something in Birdeye. The model is told to use them only when you ask for exactly that, and each one is granted by name: per team on a shared connection, by the owner on a personal one.

  • birdeye_reply_to_reviewPosts a reply to a review through Birdeye; it appears publicly on the review site under the review, where the reviewer and anyone can read it.
  • birdeye_create_ticketCreates a Birdeye ticket assigned to a team member's email, for a review (review_id), a survey response…
  • birdeye_comment_on_ticketAdds a comment to a Birdeye ticket as the Birdeye user whose email is given; others on the ticket can see it.
  • birdeye_update_ticketsChanges the status and/or assignee of Birdeye tickets named by id (up to 20); a new assignee may be notified by Birdeye.
  • birdeye_create_tagsCreates review tags in the Birdeye account.
  • birdeye_delete_tagPermanently deletes a review tag from the Birdeye account, which takes it off every review that has it.
  • birdeye_tag_reviewsAdds one tag to the Birdeye reviews named by id (up to 100).
  • birdeye_untag_reviewsRemoves one tag from the Birdeye reviews named by id (up to 100); the tag itself stays.

Connect it

First connect Birdeye on Dashboard → Connections, then add Memtro to your client once. The Birdeye tools appear alongside the tools of everything else you have connected; nothing is configured per connector.

Claude Code

The Memtro plugin registers the server and a skill for when to use it; the tools are then available in every session.

claude plugin marketplace add memtro-org/claude-memtro
claude plugin install memtro@memtro --config api_key=sk-memtro-...

Cursor

Add the server to .cursor/mcp.json in the project, or to the global file under ~/.cursor/.

{
  "mcpServers": {
    "memtro": {
      "url": "https://platform.memtro.com/api/mcp",
      "headers": {
        "Authorization": "Bearer sk-memtro-..."
      }
    }
  }
}

Claude Desktop

Create a personal API key on Dashboard → Profile → API keys. In Claude Desktop add an MCP server of type HTTP with URL https://platform.memtro.com/api/mcp and the header Authorization: Bearer sk-memtro-…

OpenCode

A remote server in opencode.json.

{
  "mcp": {
    "memtro": {
      "type": "remote",
      "url": "https://platform.memtro.com/api/mcp",
      "headers": {
        "Authorization": "Bearer sk-memtro-..."
      }
    }
  }
}

Pi

One command: pi mcp add memtro --url https://platform.memtro.com/api/mcp --bearer-token-env-var MEMTRO_API_KEY. Tools arrive as mcp__memtro__*. The pi-memtro extension registers it for you, alongside Memtro as the model.

Any other client

Add an MCP server of type HTTP (Streamable HTTP, stateless) at https://platform.memtro.com/api/mcp with the header Authorization: Bearer sk-memtro-.... Codex, Zed, Windsurf, Cline and the SDKs all take a remote server this way.

Who may use it

The key identifies the person, and the server offers that person the tools they may use everywhere else in Memtro. A shared Birdeye connection is used by the teams an administrator granted it to, tool by tool, on the Permissions page; a personal connection is used by its owner alone, and its tools that act stay off until the owner allows them. See Teams and permissions and Connectors.

Ask it like this

  • › Which reviews this week have no reply?
  • › What is our average rating on Google compared with Facebook?
  • › What did the one-star reviews this month complain about?
  • › Which review tickets are still open?
  • › Create a ticket for Tom Reilly about yesterday's two-star review.

Questions

Is this an official Birdeye MCP server?
No. It is Memtro's MCP server with Memtro's Birdeye connector behind it: the connector reads Birdeye through its API with the credentials you connect on Dashboard → Connections, and Birdeye publishes nothing here. The same endpoint carries every other system you connect and Memtro's memory tools.
What does it cost?
Nothing on top of Memtro. One price per organisation by its number of users, from $50 a month for up to 10 users after a 7-day free trial, with every connector, the MCP server, jobs and memory included. You bring your own model keys.
Can it change anything in Birdeye?
Only when you ask, and only what it has been granted: post a public reply to a review; create a ticket for a review, a survey response or an untagged issue; comment on a ticket; change tickets' status or assignee; create review tags; delete a review tag; tag reviews; remove a tag from reviews. Every other tool reads, searches or lists. An administrator grants each acting tool by name per team, and a personal connection acts only after its owner allows it.
Which clients work?
Any MCP client that speaks Streamable HTTP: Claude Code, Cursor, Claude Desktop, OpenCode, Codex, Zed, Windsurf, Cline and the Anthropic and OpenAI SDKs. There is no local process to run; the server is remote and authenticated with your key.

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